The calibration question I ask every new customer before they trust a single alert

One thing I added after enough conversations with people considering FounderFlow: before onboarding, I now ask them to describe, in their own words, what a normal Tuesday actually looks like for their business, and what would make them personally worried enough to check in on it themselves.

It sounds like a small thing, but it does two jobs at once. First, it gives the system real calibration questions instead of guessing at industry-general priors from day one. Second, and honestly the more important part, it forces the founder to articulate their own gut instinct out loud, which I've found most people have never actually done. They know what "off" feels like, they've just never had to define it.

The answers are often more useful to me as the founder than to the software. Someone running a two-person agency told me their real worry signal wasn't revenue, it was "my one senior contractor going quiet in Slack for more than a day." That's not a metric any generic dashboard would ever surface, but it's the actual thing keeping them up at night.

If you're building anything that has to earn trust before it has history to lean on, I'd genuinely recommend asking users to define their own "normal" out loud before you show them a single number. What's worked for others here calibrating trust early?