We asked 3,000+ people about the worst welcome DM they ever got. Here's what we changed.
Last week I asked Reddit a simple question: what's the worst DM you got right after following an account?
The thread got 3,300+ views and the answers were brutal:
"Hey king 👑 ready to 10x your life? 3 spots left 🔥"
A 4-paragraph sales pitch, 30 seconds after following, before they'd seen a single post
"My shy friend thinks you're cute" (that friend has been shy on 10,000 accounts)
But the most useful answer was this one: "I don't mind if someone reaches out about something specific. I unfollow when it's obviously automated."
That's a hard thing to hear when you build a tool that sends welcome DMs automatically. So here's what it changed for us:
1. The first message is not for selling. No link, no offer, no "spots left." One short question.
❌ "Check out my coaching program 🔥"
✅ "Hey Sarah, thanks for the follow! What brought you here?"
2. Not instant. DMs go out a few minutes after the follow, not the second it happens. Instant feels like a bot.
3. Personal beats clever. Their first name, one sentence, and a question that's easy to answer.
Next, we're adding a warning in the message editor when your welcome DM looks like the "worst DM" examples above (links, sales words, too long).
Question for you: have you ever replied to a welcome DM from an account you just followed? What made it feel human enough to answer?
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