Most of our signups never connected their Instagram, and almost none of them told us why. Surveys got ignored. "Why did you stop?" got silence or "it was fine."
Yesterday a tester told me setup "felt smooth." On my side, I could see he never connected his account. So instead of an open question, I sent:
"Was it (a) no Instagram account to use, (b) not comfortable connecting a real account, (c) didn't feel worth it yet, or (d) ran out of time? Even one letter helps."
He answered within the hour: (b). He also admitted his "smooth" only covered the steps before the scary one.
Hey Product Hunter! 👋
We built FollowToDM because we noticed something simple: businesses work hard to get Instagram followers, but once someone follows, the conversation usually ends there.
So we built a simple way to automatically start that conversation.
I’d love your honest feedback, especially on the onboarding, DM experience, and what features you'd want to see next.
If you try it, let me know what you think! 🚀