How do you keep track of who has which laptop?

Hi everyone, I'm Ceyhun, maker of Flow Management. We launch here today at 12:01 AM PT.

A question first, because it's the reason this product exists: if you run IT for a company, where does the list of "who has which device" live for you today? A spreadsheet, your helpdesk, a separate asset tool, or nowhere?

For us it was a spreadsheet nobody trusted, while IT requests came in by email and phone. So we built one workspace for both: tickets with SLAs that count only working hours, and an asset inventory where every laptop has its full handover history and the tickets raised about it.

If you want to look around before the launch, there's a shared demo with sample data, no signup needed:

https://demo.flowmanagement.online (username: demo, password: demo1234)

I'd really like to hear how you handle this today, and what would make you switch.