Mike Heap

Fin AI (but affordable) - ~5x cheaper AI support for your Intercom messenger

Intercom's Fin is great, but too expensive for most startups, so we made an Intercom app that'll give you 80% of Fin's features (+ a few it doesn't have) for ~20% of the price.

Add a comment

Replies

Best
Mike Heap
Intercom’s Fin is one of the best examples of a big company “adding AI” to a product. But most companies will never be able to use it. At $1 per “resolution”, with just 1,000 support requests per month, you’ll be paying almost $600*, for support software. That’s too much. So we added our AI into Intercom and made it ~5x cheaper**. Install the My AskAI Intercom app and you get: - Automated AI customer replies, based on your company docs and site, directly in Intercom - Automated AI-generated ‘notes’ (if you want to use it without customers knowing) - An AI copilot for your agents in your Intercom sidebar - An AI FAQ on your widget homepage - Human handover to agents when the AI can’t answer And, in addition, a few things Fin doesn’t have yet… - AI insights on all your customer conversations so you can see what they’re asking - Knowledge integrations with 11 different sources, including: Notion, Drive, OneDrive, Dropbox, Sharepoint, Gitbook and more - An AI email assistant that automatically responds to your support emails - “Internal” modes your employees can use within Slack and Teams All for $99/mo. Try it with your Intercom today with our 14-day free trial and get 20% off for 3 months with the code: IMLAUNCH24 And keep the feedback coming! Mike + Alex **~50% resolutions and including Intercom’s subscription price **~50% resolution rate on 1,000 conversations
Seymour Segnit
We use AskAI and it's outstanding. We took care only to feed good info 'in' - and to add instructions that we want a friendly feel to the responses. Here's a couple of examples. AskAI was only given the raw information and did all the 'fun feel' stuff itself. You may not want it, but it's amazing that it can do this: What are the first colors for Heathrow Go suitcases? The first colors for Heathrow Go will be 🌞 Sunshine Yellow, 🌊 Seafoam Green, 🍭 Candy Pink, 🌃 Midnight Blue, and 🎹 Piano Black. Enjoy the colorful options! 😄🎨 Does CEO Seymour ever get any sleep? Well, if Seymour is as busy as the rest of us at MAGFAST, he might need our Plush Sleep Mask to catch some quality Z's! 😴
Mike Heap
@seymoursegnit thank you so much for sharing this Seymour, really appreciate the kind words and support!