FAQ Hub - Turn your docs into grounded AI customer support

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FAQ Hub turns your existing PDFs, DOCX files, Markdown, and website content into a reviewable knowledge base. Approve what gets published, then support customers through grounded AI chat, an inline help portal, or a hosted help centre. Unsupported questions fall back safely and can be escalated with their chat context. Built for founders and lean SaaS teams, from $49/month with a 7-day free trial.

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Hi Product Hunt, I’m Dane, the solo founder behind FAQ Hub. I built FAQ Hub because every repeated support question creates a bad trade: help a customer now, or keep building the product they came for. The obvious answer is self-service, but small SaaS teams usually end up with scattered docs, an expensive helpdesk, or an AI bot they do not trust to speak for them. I wanted a simpler system where the founder stays in control of the truth. FAQ Hub lets you: - Import PDFs, DOCX files, Markdown, or an existing website. - Review and approve generated help content before it goes live. - Support users with grounded AI chat, an inline help portal, or a hosted help centre. - Return a safe fallback when the sources do not support an answer. - Escalate unresolved conversations to a human with the context attached. - Manage multiple products without paying per support seat. Plans start at $49/month, and every plan begins with a 7-day free trial. PRODUCT HUNT OFFER: Use code "PRODUCTHUNT50" at checkout for 50% off your first 3 months. I would especially value feedback on two things: does the trust and approval workflow feel clear, and how quickly can you get from existing content to useful customer answers?