FAQ Hub

Turn your docs into grounded AI customer support

12 followers

Turn your docs into grounded AI customer support

12 followers

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Knowledge base software

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Customer support tools

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Content Management Systems

FAQ Hub turns your existing PDFs, DOCX files, Markdown, and website content into a reviewable knowledge base. Approve what gets published, then support customers through grounded AI chat, an inline help portal, or a hosted help centre. Unsupported questions fall back safely and can be escalated with their chat context. Built for founders and lean SaaS teams, from $49/month with a 7-day free trial.

EneyProactive AI for Mac. Free test, 20,000 credits.

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FAQ Hub Launches

FAQ HubTurn your docs into grounded AI customer support

Launched on August 25th, 2026

FAQ Hub by The Knowledge ElephantEmpower your customers with 24/7/365 ‍Self-Service.

Launched on December 11th, 2022

Forum Threads

p/faq-hub-by-the-knowledge-elephant

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1mo ago

We redesigned FAQ Hub to hit a 99 Lighthouse score. Here’s why speed is a support feature.

Most helpdesk widgets and hosted documentation sites suffer from the exact same problem: bloated third-party JavaScript, terrible Core Web Vitals, and noticeable layout shifts that slow down your entire application.

When we set out to redesign the FAQ Hub site, we wanted to prove that AI support tools don't have to carry a performance penalty. We held our main site to the exact same standard we enforce for every hosted help portal and embedded widget powered by our engine.

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