Dane Hollenbach

Dane Hollenbach

Co-founder of The Knowledge Elephant.

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Tastemaker
Tastemaker
Gone streaking
Gone streaking

Maker History

Forums

We redesigned FAQ Hub to hit a 99 Lighthouse score. Here’s why speed is a support feature.

Most helpdesk widgets and hosted documentation sites suffer from the exact same problem: bloated third-party JavaScript, terrible Core Web Vitals, and noticeable layout shifts that slow down your entire application.

When we set out to redesign the FAQ Hub site, we wanted to prove that AI support tools don't have to carry a performance penalty. We held our main site to the exact same standard we enforce for every hosted help portal and embedded widget powered by our engine.

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2mo ago

FAQ Hub - Turn your docs into grounded AI customer support

FAQ Hub turns your existing PDFs, DOCX files, Markdown, and website content into a reviewable knowledge base. Approve what gets published, then support customers through grounded AI chat, an inline help portal, or a hosted help centre. Unsupported questions fall back safely and can be escalated with their chat context. Built for founders and lean SaaS teams, from $49/month with a 7-day free trial.
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