Eagle
A self-hosted support ticket system built with Laravel
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Eagle - A self-hosted support ticket system built with Laravel

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Self-hosted support ticket system built with Laravel. Manage clients, track tickets, turn emails into tickets, and organize your Help Center. Simple, open-source, and fully customizable.

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Maker
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Hi Product Hunters! 👋 I’m excited to launch my self-hosted support ticket system built with Laravel. Manage clients, track tickets, and turn emails into support tickets effortlessly. - Manage client profiles and view their ticket history in one place. - Create, track, and manage tickets easily. - Automatically convert incoming emails into support tickets. - Set up escalations that require approval before processing. - Organize a Help Center with articles and forms that create tickets. - Create groups for teams and streamline ticket assignment. - Manage user permissions for secure access control. Would love to hear your thoughts and feedback! 🚀

 With a clean UI and fantastic features it’s a solid support tool for developers and startups alike.

Had the pleasure of testdriving this and it's a great piece of work! Great that it is built on top of Laravel and Filament, so easily extensible as well. Good luck with the launch today! 🦅

Maker

 Hi Janyk! 😊 Thanks for your support, I'm happy you like the product. Feel free to share any feedback you have!

I love how this strikes a balance between simplicity and functionality. Can this be set up on shared hosting or does it need a dedicated server to run effectively?