Eagle

Eagle

A self-hosted support ticket system built with Laravel

19 followers

Self-hosted support ticket system built with Laravel. Manage clients, track tickets, turn emails into tickets, and organize your Help Center. Simple, open-source, and fully customizable.
Eagle gallery image
Eagle gallery image
Eagle gallery image
Eagle gallery image
Eagle gallery image
Eagle gallery image
Eagle gallery image
Free
Launch tags:Customer Successโ€ขOpen Sourceโ€ขSaaS
Launch Team / Built With
Framer
Framer
Launch websites with enterprise needs at startup speeds.
Promoted

What do you think? โ€ฆ

Liam Seys
Maker
๐Ÿ“Œ
Hi Product Hunters! ๐Ÿ‘‹ Iโ€™m excited to launch my self-hosted support ticket system built with Laravel. Manage clients, track tickets, and turn emails into support tickets effortlessly. - Manage client profiles and view their ticket history in one place. - Create, track, and manage tickets easily. - Automatically convert incoming emails into support tickets. - Set up escalations that require approval before processing. - Organize a Help Center with articles and forms that create tickets. - Create groups for teams and streamline ticket assignment. - Manage user permissions for secure access control. Would love to hear your thoughts and feedback! ๐Ÿš€
Matteo Rider

@liamseysย With a clean UI and fantastic features itโ€™s a solid support tool for developers and startups alike.

Gary Lee

For Laravel developers this is a must-try for both internal and client support operations.

Janyk Steenbeek

Had the pleasure of testdriving this and it's a great piece of work! Great that it is built on top of Laravel and Filament, so easily extensible as well. Good luck with the launch today! ๐Ÿฆ…

Liam Seys

@janyksteenbeekย Hi Janyk! ๐Ÿ˜Š Thanks for your support, I'm happy you like the product. Feel free to share any feedback you have!

Rock R

It's simple, powerful and just right for businesses that work with clients.

Frank Fr

I love the concept. Is there support for multilingual interfaces to cater to global customer support needs?

Liam Seys

@frank_fr3ย Hi, we currently offer basic support in Dutch, but I plan to expand this in the future.

Charlotte Richardson

This looks amazing especially for smaller teams looking to dodge those SaaS fees. Is there a way to customize email-to-ticket parsing for branded responses?

Daniel Reed

Iโ€™m always excited to see open source solutions that empower teams but does the system come with built-in support for multiple agents and role-based access right from the start?

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