Command AI
User assistance platform that makes your product easy to use
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Magic Tour Links by CommandBar - Give every user a personal tour

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Magic tour links let anyone on your team, in any role, create personalized in-product tours that you can share with a link. Create red-carpet-walkthroughs for sales prospects, embed tours in empty states, share them when a user writes into support, and more.

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Maker
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Hello Hunters! 🙇 After lots of tinkering around the edges we're thrilled to announce Magic Tour Links by CommandBar. A huge part of what we do at CommandBar is make user assistance not annoying. We’ve all experienced pop-up hell on other sites. Take product tours. ❌  Random tours popping up and getting in the way of users’ flow is annoying. 💁 Precisely targeted tours that appear when users need them (like when they’re confused). Even better? Tours that users opt-into explicitly. 🕹️ Create a tour and share it with users using just a link. ⭐️ Ideas for how to use these: - Embed them in empty state text - Share with users when they talk to you via chat - Create them for sales prospects (will get them back into your product 😉) - Create “Help me” buttons on your most confusing pages that trigger the tour - Include them in your drip campaigns and changelog entries - Create a personalized onboarding experience for your most VIP users ✨ Want to go further? ✨ Users can find and trigger tours via our Spotlight and HelpHub natural language assistants 🔥 Cautiously curious? 🔥 Magic Tour Links is a standalone feature. No need to use the rest of CommandBar to use it. To give it a shot: We hope this launch helps reduce some entropy for your users :) Give us all the feedback!! -James from CommandBar
Love the product! It's been game-changing for me.
Hunter
📌
Onboarding tours that meet an individual where they're coming from — that's the ultimate concierge experience! Why shouldn't every onboarding be a red-carpet role out for each potential customer that stops by?
The product looks good... Good luck mate!
Maker
cheers, Cyril!
Beyond cool! The customer support use case must be mind-blowing for customers. what software did you use to creat the video demo?
Maker
screen.studio -- the goat of product recording tools :)
Ah, amazing! I'm actually a customer but have mainly used for GIFs. Will need to try for product recordings. Great stuff.
Smooth!
Maker
So stoked about this feature! 🧙‍♂️
Great launch, & team! I hate those random tours that keep popping up! Your approach with user opt-in is amazing!
Maker
Excited to get this one out in the wild! 🚀 Huge use-case where I'm keen to see this feature come to life is the "surprise and delight" element from customer success and support teams. Facing a new app head-on can be daunting - especially if it's quite complex. That's where I feel unique, personalized Magic Tours being so valuable. Really looking forward to hearing your feedback as you give them a go! 🙌
Maker
This is gold for customer success and support teams! 👑👑
Maker
Love how simple this is to use!
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