Tutorial: let a bot answer first
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Thanks for following Comcent! Another short tutorial, one task each.
This one: a bot in front of your number's texts. You brief it in plain words, it answers your customers' questions, and it hands over to your team when the customer needs a person, with a short brief and a suggested reply.
Video: https://youtu.be/lQBWxDXTFbw
What would you want to see in the next one?

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