Trends by Chatdesk - Free automatic analysis of customer feedback across channels

Hi there! I'm Aneto, one of the co-founders of Chatdesk, we're a startup based in New York City! Trends is a free tool for companies that handle a lot of customer feedback through emails, chat, social, reviews and surveys. It integrates with Zendesk, Facebook, Instagram, Twitter, Delighted, Gorgias, Intercom, Kustomer, Freshdesk and more. You can use Trends to save 1,000s of hours on reporting, and easily identify ways to impact your business and improve the customer experience. With Trends you can analyze > Product feedback > Bugs in your app or website checkout flow > Reasons for returns and exchanges > And more! Get started in minutes with Trends Free here: chatdesk.com/trends Trends Free includes: > Automatic tagging of customer feedback in real time using machine learning > Works in 60+ languages with 80-90% tagging accuracy > Unlimited users > Export to CSV Upgrade to Trends Pro to get: > Natural language search across all customer feedback > Custom tags that are specific to your business > API access > Export to your data warehouse (e.g. Looker) Let us know if you have any feedback and thanks for your review!

Congrats Chatdesk team!

I’m having issues signing up. Says my email is already registered. Anyone else?

Much needed! Will definitely check this out.

Sweeet! 👌🏻

This is awesome. I recently launched an app where I think having a birds eye view like this would have been super impactful for the team. Kudos Aneto & the Chatdesk team.

Does the product support Bahasa (Indonesian language) ?

Can we consume your APIs and use the analysis? How does the integration of any chat platform work or is it that it can only integrate with popular channels?

More vim on this Aneto!

Perfect. More grace sir