I cancelled my order as did many other disgruntled customers after our promised ship dates kept getting pushed back month after month. Delaying orders for MONTHS at a time is just amateur hour -- if you don't have the products, don't tell customers you do. (And not understanding how shipping from China works is not a valid excuse).
@scottonmktg I am very sorry for the experience that you have had. I would be more than happy to rectify this for you. Do you have an order number that I can reference so I can reach out to you?
@kaitlin_anne_haynes We had an order in our inbox. It dropped out. When we added it back, we didn't get the special discount. We emailed customer service a bunch of times during the holidays but I guess you guys were out. When I finally got the hold of someone today, they were like "tough luck."
My personal opinion is that small businesses like mine and yours are based on good customer service and word of mouth. There is no downside to being flexible.
I love my sit/stand desk. I think everyone could benefit from one. I don't have one of these smart desks, but rather like my desk being a little... well, dumb (as in not smart).
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This is amazing! Who else thought of Iron Man when they unveiled you could speak to the desk?!?
I just bought one @duyhtq. Excited! Feedback: show the product code works in your checkout flow please. I get the payment integration constraints but for a couple hundred dollars it is worth it. Thanks!
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Nice!
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Love it! Is it available in the UK/can you ship to the UK?
Edit: Sorry, I didn't look very hard. Do you see shipping costs coming down anytime soon? Would be happy to wait for sea freight if I had to.
Hey are these guys for real? Been trying to email Justin about the discount and no response. Just tried their customer service and they were extremely rude. Can someone recommend another company that is more easy to work with?
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