... shoham1   It started manual. Our therapist advisor would flag entries that looked like spiraling patterns, and we'd send a gentle in-app message. Once we understood the signals better -- repetition in language, shrinking reflection depth, emotional valence flatlining -- we built it into the product as the "quiet mode" I mentioned. It's not perfect, but it catches the clearest cases. The nudge itself is light: "you've been here a lot today. want to try something offline first ... ... breakup and someone who just had the best day of their life can both hit 6 entries. right now quiet mode looks at a few signals together: repetition in language patterns (are they circling the same phrases?), emotional valence

... galdayan): our setup ended up being a Slack webhook per agent session, posted to a channel only that agent writes to. sounds basic but the key part was making the notification say WHY it's waiting (needs approval vs finished vs