... been shipping a steady stream of improvements to Layercode, based on your feedback. Here's what's new: Deepgram Flux improvements Fixed the 60-second silence disconnect bug that was interrupting some longer pauses. Deepgram Flux now works on Twilio calls when using your own Deepgram key (note: Cloudflare currently supports linear16 encoding only.) Post-call analytics Capture transcripts and recordings once a call finishes and run analysis with LLMs.  Read more about how to set up post-call ... ... silence thresholds, after which the session automatically ends (with a note on the reason). Pass custom JSON data from frontend to agent backend.  Read more about how to send events to your backend without interrupting live conversations . Twilio

... Huge! @Stytch is joining @twilio to "build the intelligent identity layer for the internet." S/O to their makers @jelamb @reed_ms and team! Read the announcement on stytch.com Comment from Sanskar Yadav(@sanskarix): Massive move. Security often gets taken for granted until it doesn t work, so strengthening identity at the source is huge. Congrats to both teams ...

... recording, alongside the logs. You can also download a .wav for the recording. Session Recording can be disabled/enabled in settings. Audio quality improvements Solved several client buffering issues and improved interruption handling for all agents powered by Layercode. Twilio integration improvements You can now assign multiple phone numbers to an agent. You can also now identify callers using the webhooks from_phone_number and to_phone_number. New webhook events The `session_end` webhook event is called when the user ...

... life disappeared. It felt the same way as if, one day, nobody would be playing on Call of Duty 2 servers anymore (that hasn t happened yet, right?). Anyway, here I ve compiled a list of the top 6 alternatives to Skype for international calling. I used the following criteria to select them: VoIP-based . That means I only need an internet connection to use the service. Calls from most SIMs abroad are prohibitively expensive, and eSIMs typically include only ... ... analytics dashboard. That s a helpful feature if you have a lot of no-answer calls and you want to analyze what s going wrong. Best for: individuals and teams who want a simple, powerful, and flexible alternative