... actual insight, and it's bigger than it looks: making the notification say why it's waiting is what turns a ping into a triage. "Done" makes you tab back to find out what "done" means. "Needs approval vs finished vs

... Thank you for the podcast recommendation. I knew about the 'Freakonomics' book, but didn't know there was a podcast. Comment from Kavyashree S(@kavyashree_s1): @hee323  Some of the books I've been recommended are ' Nudge', 'Misbehaving', 'Thinking Fast & Slow', and 'Influence: The Psychology of Persuasion' You could try these books. Comment from Kavyashree S(@kavyashree_s1): @tetiana_hryshmanovska  Sure, I'll ping you on LinkedIn and send you the link when I publish the essay ...