... that requires a personal approach, that s where it becomes paid. Comment from Nika(@busmark_w_nika): @karan_kankariya1  How many features are for free? :) Comment from Nika(@busmark_w_nika): @norteapp  How many features are free vs. paid (ratio)? Comment from Nika(@busmark_w_nika): @spencermoon99  This is a cool model + also the option to receive something physically, I think you have a goldmine :D how many users use this service? + where do you manufacture cases ... ... become decision-critical? If you charge before that point people don t convert If you give that away for free people don t need to pay Comment from Dan Sealey(@dansealey): I tend to draw the line at utility versus

... hate churn, especially in subscription businesses. Do you have any good methods that really boosted your retention? Post the before and after below so we can see how well it worked ...