Your thoughts about having AI Customer Support for your website?

Question

Hey guys we are launching on Tuesday!!

I wanted to know how excited will you be to to chat with AI customer support chatbot and get speedy, accurate responses to all your queries, without any wait time?

Tell me your thoughts and please follow us - https://www.producthunt.com/products/bodt

Naveen Gupta · Accepted Answer

@joanna_jingke_he - Hallucination is a side effect of such generative technologies. At bodt.io we already have checks in place to reduce hallucinations and not provide suggestions outside your business data.

I would love to show you a demo in case you want to see how it works with your business data.

Joanna He · Answer

Our VP of Customer Success is exploring potential tools to enhance our customer support. His primary reservation about deploying AI tools in a live customer environment revolves around the AI's potential for 'hallucinations' or erroneous outputs. Any inaccuracies in responses could adversely impact our reputation with our customers. Do you have any insights on mitigating these concerns?

Shabnam Katoch · Answer

@benjamin_sloutsky

Thanks for replying,

I agree Benjamin, that is why we have integrations with WordPress, Shopify, Woo Commerce and Magento,

This chatbot can also recommend products, upsell and cross sell them, along with handling queries, :)

Catherine Hall · Answer

AI Customer Support can be a time-saver, handling basic queries. But it's got to be well-implemented.

Shabnam Katoch · Answer

@cathall84cc I entirely agree with you,

We have made this process seamless and you can have your AI customer support live on your website within 15-20 mins,

The bod trains on your webpages and files that are provided to it,

Our team has worked very hard on the tool to make it as effective as possible,

Daniel Zaitzow · Answer

@aman_behl are you using intercom? And what inquiries do you have the AI dealing with?

Margret Rhyme · Answer

I have seen a lot people doing that and I believe its fun. btw, good luck for launch.

Rudra Bharti · Answer

AI Customer Support I Am Use My Website

Rahul Choudhary · Answer

It will be really interesting to experience AI based support. Bot based scripted answers, most of time are not helpful.

Answer

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Benjamin Sloutsky · Answer

I'd find it amazing, especially for websites related to e-commerce.

Shabnam Katoch · Answer

@aman_behl @dzaitzow Daniel, you don't need intercom for this, simply visit this website - www.bodt.io and their you can connect your website, train ai chatbot, configure it, pay (starts at $1 for 25 webpages and 50 messages). You can also upload files like PDF, docs etc and train AI chatbot, so that it understands your business and replies intelligently.

aman behl · Answer

Having developed an AI-powered Customer Support system for our website, I'm enthusiastic about its potential benefits. The system offers round-the-clock availability, ensuring our customers receive assistance whenever they need it. It's highly scalable, efficiently handling a large volume of inquiries even during peak times. Quick responses are a hallmark, reducing customer wait times and enhancing their experience.

Karan Yadav · Answer

Our AI customer support chatbot isn’t just fast and accurate – it's also customizable. You can seamlessly train the bot using various data sources: from your website, Doc/Docx/Pdf, to simple text files. This ensures it's perfectly tailored to your specific needs and knows your content inside out.

And guess what? We're also in the process of integrating options for training the bot with WordPress and Shopify platforms! The future of customer support is right at your fingertips.

Your feedback and experiences will be instrumental as we shape the next generation of AI-powered customer support. Do support us on this journey by giving us a follow!

Answer

AI Customer Support is definitely the future of customer service. All the best for your launch!!

Your thoughts about having AI Customer Support for your website?

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