When giving feedback: 🎤 ✏️?

Question

I am *always* using audio when I am asked for feedback on an article, or a landing.

An internet friend of mine told me it might be cultural.

I just think that audio can convey more nuances and more empathy & is a bit less effort to do (at least for me).

What do you think? When it comes to give feedback, do you prefer audio 🎤 or written ✏️?

Nikita Kukreja · Accepted Answer

I prefer written feedback, as it lets me organise my thoughts better!

Madi Aslan · Answer

I prefer written notes, as it lets me put more thought into what I want to express.

Audio messages are perfect for support and encouraging I suppose, as it does convey more empathy, just you said :)

Joshua Dance · Answer

I like people to edit the actual Google doc. Type out your changes or suggestions and I will accept or reject them.

Ben Cotte · Answer

@kukreja_nikita This is interesting, this reason comes often!

Katerina · Answer

Depends. On an article, I'd give feedback written. It's a habit from university and collaborating on long articles.

With anything that is more visual I'd do audio (screenrecording).

Maxwell Davis · Answer

Written for me as I can read it more quickly - but I might accept audio if it was auto transcribed...

Samir Moussa · Answer

@ben_cotte Yes true. I always prefer to get my thoughts out in voice. For the publisher, sometimes you don't want to say anything to avoid biasing the roaster's opinions.

Samir Moussa · Answer

There's more engagement / back and forth involved with spoken. Although if it's only one-directional audio, you capture the tone of the speaker which you can then value which you don't get as much with written. With written there's more room for thought and focus is entirely on the message, rather than presentation. There's a lot of hesitation and friction when recording audio IMO.

Abhi S · Answer

I prefer audio - tone/emotion when providing feedback always helps IMO.

Shruti · Answer

I prefer direct feedback..helps me understand objectively!

Urszula Ostrowska · Answer

Good idea!

Yohan Ubey · Answer

Most preferred would be visual, because we can say a lot in non-verbal expressions. Audio helps when there's no visual medium present. There are instances where written would overpower both these, but that is quite rare.

Aino Valtonen · Answer

I prefer to write feedback and receive written feedback: that way I can read the feedback again and make sure I am doing the right things and not forgetting to improve something.

Answer

Be specific when describing the situation. When giving employee feedback, it's important to explain the situation you're addressing. Explicitly describe the behavior. Consider your "I" and "you" statements. Offer suggestions for improvement. ePayitonline

Ben Cotte · Answer

@aino_v When it is high stakes work, I agree too

When giving feedback: 🎤 > ✏️?

Replies