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  2.  → How many product tours have you ACTUALLY finished?

How many product tours have you ACTUALLY finished?

Cristina Bunea
7 replies
In my experience, not very many. A bunch of them are super intrusive and annoying. I have a friend (Finn), who has studied hundreds (if not thousands, no, I'm not joking lol) of product tours to figure out what makes a great one and what to stay away from when building one. Product tours are not inherently evil, they're just built by people who don't understand them 😬 He's hosting a session on Thursday to share what he's learned from his "PhD" in product tours, so thought I'd give him a shoutout here; if anyone wants to pick his brain, here's where you can sign up :) https://events.zoom.us/ev/AtIALi...

Replies

Lukas Rüger
Sorry if this a stupid question, but what are product tours exactly?
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Cristina Bunea
@lrueger the things that pops up when you first start using a product to help you learn how to use it
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Michael Gammon
I always do the tour if I am new to the product, I guess - I am literally build one now Cristina and could do with some inspiration so thanks. Our AI financial model builder 'Anton" - releasing soon here - please follow me to see our launch, cheers, Mike
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Jonas Schaller
Maybe 1, but i think it dependece on the end user, people that arent much into tech would probably use those toures, but tech people or young people dont, because they just try out
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Ge shi
In fact, most product tours have been skipped
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Nick
Probably close to none, but just because I haven't doesn't mean others won't, I know many people who would not be able to function or use products without a tour/demo/tutorial. For me it all depends on the product, the only ones I have gone all the way through was when I started messing around with crypto years ago and was learning some odd blockchain mining projects.
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