Is the customer experience solutions are broken?

Question

Why I am not able to find a single platform for managing my website, website visitors, and Conversation Management together?
When I tried to search a platform that provides a full suite of solutions for running up a website and manage my visitors /leads, a strange thing I found is that is, I need to select a platform for CMS, then I need to choose another one vendor for Live chat and the third one for contact management including campaigns. Is it strange to have multiple platforms to have cover up all this?

Hussein Yahfoufi · Accepted Answer

The only product I can think of without doing much research that may be close to what you are looking for is HubSpot

Sreekanth PM · Answer

@alex_papageorge :)

Sreekanth PM · Answer

@husseinyahfoufi Does hub spot do the job of a CMS? i think they have landing page creator other than that i dont think it can serve a dedicated CMS job. I saw erxes but gain they miss CMS. Irony is that all this components are connected one but completely disconnected in products!!!

Sreekanth PM · Answer

what you are using for front end with contentful?

Alex Papageorge · Answer

💡

James Rollins · Answer

Absolutely. Finally you end up in paying multiple vendors every month.

Haris · Answer

@sreekanth850 We use Gatsby.

Haris · Answer

Seems to be valid, We are using Contentful, Zendesk and Mailchimp.

Is the customer experience solutions are broken?

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