Which tools do you guys use to talk with your customers?

Usama Khalid
14 replies
for e.g sending and writing personalised emails to each customer.

Replies

Make traveling easier
telegram... and very rarely WhatsApp
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i love running a SaaS business from 🇵🇰
@vartkesyan You ask these details on signup form right?
Make traveling easier
@usama_khalid mostly, everyone is still using emails, but all the questions we try to solve in telegram Like we make special chats for every client where they may ask q get documents etc... We mostly do it after we signed the contract, but I know a lot of companies which do it before the sign
Product Director at EnterFive
I just setup getgist.com for the new version of Timeblocks it's awesome! I can do live chat and personalised emails from one platform
Brand manager at Netpeak Software
Telegram, I run a chat and channel there for our community
i love running a SaaS business from 🇵🇰
@anastasiya_mykhaylova I think Telegram and Discord channels are becoming a thing now. Saw few SaaS companies doing that.
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Founder, OpenProsper.com
I've used intercom and drift before. Trying to figure out what to use for ProsperCircle.org now.
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CTO and Co-founder at Codegrip
I have mainly used Drift for conversations and Lemlist for campaigns.
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Head of Content @ Reply.io
We just happen to have our own sales engagement platform - Reply 2.0 as well as a sales communication app Reply Now So our choice of tools is pretty obvious :D Although, all the bias aside, the tools are very convenient and helps you stay in touch with your prospects across a number of channels, from email to social and messengers.
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i love running a SaaS business from 🇵🇰
@elen_u You got a awesome product. Heard about it from many people.
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Head of Content @ Reply.io
@usama_khalid Thank you! We're working really hard to make it that way :)
Diving Deep For IT Talent
We use email, and for personal conversations we use our own video meeting app called urLive which we'll be launching in the next month. https://www.producthunt.com/upco...
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i love running a SaaS business from 🇵🇰
@robert_zalaudek looking forward to it.
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I am .NET developer
We use zoom and telegram
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