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Would you pay more for a product with great support?
Most people think users choose products based on features or price. In reality, support decides who stays.
A cheaper tool becomes expensive fast when every issue turns into a ticket nightmare. Meanwhile, teams keep paying more for products that solve problems and support them when it matters.
Support is not a cost. It is part of the product experience. Fast replies build trust. Clear answers reduce churn. Companies that treat support as a growth lever win.
I really wonder these questions
Would you pay more for a product with great support?
Most people think users choose products based on features or price. In reality, support decides who stays.
A cheaper tool becomes expensive fast when every issue turns into a ticket nightmare. Meanwhile, teams keep paying more for products that solve problems and support them when it matters.
Support is not a cost. It is part of the product experience. Fast replies build trust. Clear answers reduce churn. Companies that treat support as a growth lever win.
I really wonder these questions
•3mo ago
Hey PH, I'm a Designer turned Founder, now handling Growth
Hey Product Hunt! I'm Prakhar, cofounder at Quash we're building an AI-powered Devtool to automate mobile QA and testing. I handle Marketing and Growth here.
I come from a design background (ex-Product Designer), but at Quash, I've jumped into the world of Marketing and Growth. When it came time to choose roles with my cofounders, I consciously picked Growth so I could challenge myself to step out of my comfort zone and learn the art of GTM, storytelling, and actually putting myself out there.
These days, I'm obsessing over great products, films, and all things creativity. If you geek out on the craft of building things or love discussing new ideas, let's connect!
Looking forward to learning from this community, and wishing everyone here best of luck on their journeys!
Why is it worth being on Product Hunt every day?
I ve been here for almost three years, and over time, I ve started to see this platform as a social network.
I know that many people come to launch their products and, due to time constraints, do not have time to establish a strong presence here, but I m glad some regular users focus on building the community.