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Research toolsTools relevant for service design research
  • Analytics, Live Chat and Marketing Automation platform for your business. Behind the scenes of GoSquared.
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  • Bringing the world's ideas to life. Started as a side-project in 2013, we're now home to nearly 2 million individuals and teams around the world who use Marvel to make ideas a reality.
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  • Cassette is the best way for designers to record & share user interviews. With almost no overhead, you can record, transcribe, and bookmark key moments in user interviews – and share it all with your team.
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    Cassette
  • Mailchimp is an all-in-one marketing platform empowering businesses to connect with their audience to advanced email marketing, AI-driven insights, and powerful automations. Designed for growing businesses, Mailchimp helps you create personalized campaigns, analyze performance, and scale with ease, all backed by award-winning support. Build better customer relationships with over 300 integrations and tools tailored to your unique needs.
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    Intuit Mailchimp
  • Liner is a reliable AI search engine, loved by over 10 million users worldwide. Perfect for research, assignments, and professional work, Liner delivers accurate answers backed by reliable sources. 1. Credible Answers with Sources: Receive credible, source-backed responses for every search. 2. AI Summaries & Insights: Simplify complex information with clear and concise summaries. 3. Follow-up Questions: Expand your knowledge with follow-up questions suggested by Liner.
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    Liner
  • Use the side-bar to configure exactly how and where to get each piece of information. Have at least one column with some ‘anchor’ data that you already have. This is the data that will seed everything else on the sheet. Each cell will be sent to a different worker to be filled.
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    Magic Spreadsheet
  • Tetra is an AI notetaker for phone calls, so you can focus on your conversation and keep your team in sync. Tetra dials into your calls and automatically takes notes for you, so you can focus on the conversation now and remember everything later.
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    Tetra
  • The five second test is a simple usability test to optimize the clarity of your designs and improve conversion rates by measuring people's first impressions.
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    Five Second Test
  • Search the world's information, including webpages, images, videos and more. Google has many special features to help you find exactly what you're looking for.
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    Google
  • CompanyMood empowers companies and teams to benefit from continuous #feedback to increase employee engagement and retention.
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    CompanyMood
  • Optimal's user research and insights platform connects you with your users so you can understand their needs, validate assumptions and optimize solutions with real, data-driven insights.
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    Optimal
  • LiquidText revolutionizes reading, analyzing, and annotating documents, and saves you time. - "Most innovative iPad app of the year" Apple - "All you need for deep research" MacWorld
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  • Batch is building a new kind of marketing automation platform to empower brands & start-ups with analytics, communication and automation tools enabling them to communicate better with their mobile customers. Better communication. Increased satisfaction...
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    Batch
  • hem by Fab
  • Getfeedback
  • Narrative
  • Thoughtly
  • Seeker
  • Survicate makes collecting and analyzing customer feedback effortless. Gather user insights through email, website, in-product, and mobile app surveys, and connect other feedback sources like reviews, support chats, interviews, and more. All your feedback lands in the Hub, where it gets categorized and analyzed automatically with AI, giving you meaningful, ready-to-use insights without the manual work. Use the insights to improve your product and give your customers exactly what they want.
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    Survicate