Reviewers describe Workmates by HR Cloud as easy to learn, even for less tech-comfortable employees, and especially useful for core HR work like onboarding, time-off requests, attendance, and employee record management. They repeatedly praise smooth implementation, strong customization, mobile-friendly and paperless workflows, and automation that reduces manual follow-up and missed steps. Several also highlight responsive customer support and an ADP integration. Feedback is overwhelmingly positive and focused on onboarding and HR administration, with no meaningful criticisms mentioned in the reviews provided.