Userium

Turn your product into a growth engine

106 followers

Turn your product into a growth engine

106 followers

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Project management software

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Customer support tools

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No-code Platforms

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Marketing automation platforms

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Website analytics

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Product demo

Userium.io helps you understand how customers use your product with product analytics reports and enables you to take actions, such as assisting users at risk of churning or onboarding new users with behavior-based email automation and no-code in-app widgets.

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Launch tags:Customer Success•Analytics•Growth Hacking

Launch Team / Built With

MailChannels Email APISend transactional email with tenant-level abuse control

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Kompassify

Maker

📌

Hey, ProductHunters! 👋 Thanks for stopping by, I'm thrilled to introduce Userium to you all 🚀 ❌ So You’ve got this awesome new feature, but you’re not sure how to roll it out to your customers. More importantly, you don't know how they will be interacting with it, if they like it or not, and how to make it better. Chances are, you’ve already tried piecing together different tools to figure this out, but it’s a hassle and costs too much. Not anymore—there’s a better way now! ❌ ✨ Userium offers the whole package - from announcing your feature via email or directly within your product, - onboarding users with no-code in-app widgets, - monitoring the feature usage with pre-made analytics reports, - engaging with customers based on their behavior with your feature - gathering feedback, to asking for referrals from your super users. Userium got you covered from launch 🚀 to loyalty ❤️.✨ From adoption to referral, here is a full list of what Userium can do for you: ✅ Ready-to-go product analytics reports, Don't waste time building and configuring complex dashboards and charts, We already built all the reports you need. ✅ Automated user engagement through behavior-based email automation or directly from your product with no-code widgets ✅ Customer journey Flow builder, Build a customer journey that will adapt to each user, ✅ No-code in-app widgets for user onboarding, and surveys. ✅ User Health monitoring, Identify which users are at risk of churning and which are your super users. Let me show you 3 ways Userium.io can help you build a better product: ❓ Acquire more users and improve your product at the same time ▶️ Launch a Userium satisfaction survey. Users with positive feedback will receive a referral email or see an in-app referral prompt. Users with negative feedback will get an invitation for a customer interview to help identify areas for improvement. ❓ Identify why & where users drop off ▶️ Use our detailed product analytics reports to understand your user's journey through your product and identify areas for improvement. Instantly see what’s working and what’s not with just a few clicks. Insightful data, better decisions, happier users 🎉 ❓ Need an easy way to onboard new users? ▶️ Implement an automated user onboarding journey flow: - Start with a welcoming product overview modal and a 'Welcome Aboard' email. - Launch an in-app onboarding checklist to guide users and help them get started with the product. - If users haven't completed the checklist or haven't logged in for a week, send a reminder email to encourage them to come back." Our starter plan is free – and we’re offering a special 20% discount on all plans to Product Hunt users! Thanks, we're happy to answer any questions 😊

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2yr ago

@icewassim Userium: Userium sounds like a valuable platform for product managers and developers looking to improve user adoption, engagement, and feedback collection. Here are some questions to explore its functionalities further: - Does Userium integrate with popular project management tools or analytics platforms? - How customizable are the pre-made analytics reports and user journeys? Can they be tailored to specific product features? - Does Userium offer features for segmenting users based on behavior or demographics for targeted engagement campaigns? Potential Development Collaboration: As a developer, I'm interested in the technical aspects of Userium, particularly: - How does Userium ensure the security and privacy of user data collected during engagement and feedback processes? - Does Userium offer an API for developers to integrate its functionalities within their applications? Overall, Userium offers a comprehensive approach to user feedback and engagement. I'd be interested in learning more about its capabilities and exploring potential development collaborations to enhance its functionalities.

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2yr ago

Kompassify

Maker

Thanks, @max_savonin1 for your feedback. - currently, we have a few integrations (stripe, segmen.io , webhook API ...) but we are planning to add a lot more based on our user's requested integrations. can you tell me what platforms you have in mind? or find absolutely necessary for product teams? - Product analytics reports are not customizable yet. but are super easy to create and use, you just pick the event trigger you want to monitor and choose a report from a variety of report templates. we may add a feature where you can create your own report template to add a bit of customization. - No our segmentation feature is purely programmatically, you manually need to call the function to add a user to a segment. - Our user's data are encrypted and hosted on a secure cloud provider. Userium will also perfectly work with minimum user info, you can have anonymous reports based only on a provided user id. - Yes sure here is our API documentation page https://dashboard.userium.app/do... Please do let me know if you have any further questions or feedbacks Thank you

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2yr ago

💎 Pixel perfection

I was looking for this kind of Product Analytics tool since a long time! Reaching out to users with hyper personalized messages (email or in-App) is key to drive adoption. Combining this with product insights and behaviors make it a game changer for all SaaS builders. Congrats for your launch, can't wait to see where it goes 🔥

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2yr ago

Kompassify

Maker

Thank you @philippe_vanderstigel 🙏 !

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2yr ago

List of acronyms maker

Looks useful and slick. I'm not sure my products have enough users for this to be relevant at this point but I might give it a try. Is there documentation on how to set it up? I haven't seen this on the website. One or two use cases / demo could also be helpful. For the rest it's super impressive (particularly the video and landing page). Good luck today!

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2yr ago

Kompassify

Maker

Thank you @gael_de_mondragon appreciate it ^^ Here is the link to the documentation: https://dashboard.userium.app/do... If you have more questions I'll be more than happy to answer them. if you prefer now or in the next indie drinks ;)

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2yr ago

List of acronyms maker

@icewassim Oh perfect! It's all there :) I'm a bit far for indie drinks now (annecy) but I still hope I'll be able to make it every now and then.

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2yr ago

Wow, @icewassim, Userium sounds like a game changer! 🚀 Finally, a one-stop solution for product analytics that doesn’t require us to assemble a toolset like we’re crafting a new IKEA furniture piece. No more guesswork on how users are engaging with our features! The behavior-based email automation and no-code in-app widgets are particularly exciting—it's like having my own personal customer success team without the cost of hiring one. 🙌 I can already imagine the increased user adoption when we implement those onboarding checklists. Also, those ready-to-go product analytics reports will save so much time. I mean, who has the bandwidth to build complex dashboards on top of everything else? Can’t wait to see what insights we can pull! Looking forward to seeing more makers adopt this and share their success stories. Upvoted!

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2yr ago

Kompassify

Maker

Thanks @dance17219 !

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2yr ago

Resubscribe

WOW, this is a dope product. Mapping user journeys combined with outreach and analytics??! We're working on solving this problem too, we're just focused on the feedback part. I think your product is truly innovative and really cool. Great job!

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2yr ago

A good product I am in search of, we use Posthog right now and will be trying this out soon. I will give a more in depth feedback once we integrate this. Good job to the team.

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2yr ago

This looks very detailed and useful. I’m curious, though, how it differs from other products on the market. Congratulations on the launch!

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2yr ago

Kompassify

Maker

Thank you @udaya_sri , I appreciate it😊 Yes, there are other products that cover some of Userium's features, such as tools specifically for product analytics, user flow customization, and user onboarding. Often, product teams need to stitch together and tweak these different tools to make them work. Userium is an all-in-one solution that integrates product analytics, customer flow customization, in-app and email automation, and user onboarding. These functionalities work together in perfect harmony. If you have a specific product in mind, I'd be happy to explain how Userium differs in that area.

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2yr ago

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