UnleashX lets you hire AI employees like people - pick a role, connect your CRM and tools, set your rules, and hand over the work. Execute workflows end-to-end, with humans stepping in only when needed.
Forum Threads
How much should an autonomous AI employee be allowed to decide on its own?
This is the question we spend the most time on with every new customer at UnleashX.
One sales team wanted their AI employee to offer discounts on its own to close deals faster. Sounded fine until we asked, up to how much? Nobody had an answer. Their human reps had never had a written rule, they just knew from experience.
We ended up setting a limit: up to 40% on its own, anything above that goes to a manager. Deals closed faster, and managers only saw the ones that actually needed them.
Turns out giving AI autonomy forces you to write down rules your team has been following without ever saying them out loud.
Should AI agents have names?
Our AI employees have names. Peter is an SDR, Kavya sells insurance, Arjun is a loan officer, Priya handles renewals.
We did it because customers found it easier to talk about "Peter's pipeline" than "the lead qualification workflow." Teams started treating the agents like colleagues with a job, which made it easier to define what each one owns.
Why does every AI chatbot forget who you are?
You call a company, explain your issue to the bot, get transferred, and explain it again. Then you message them on WhatsApp the next day and start from zero.
The fix isn't a smarter model. It's shared memory: past interactions, decisions and customer context stored in one place, available to every agent and every human with permission to see it. When a customer says "can we pick up where we left off?", the next conversation should already know where that was.
This turned out to be one of the hardest parts of our platform to get right, especially with permissions.
Have you seen a company do this well? Which product made you feel remembered?
Support our launch - https://www.producthunt.com/prod...
Register problem?
Just bought but cannot login or register, how do I do that?
https://share.zight.com/01a1b2a3-0185-731f-8739-3ac5eed8a03e
please check @kadyan_ajay
@selcuksenturk Youâre seeing this error because UnleashX requires a business email address. Please sign up using your company-domain email instead of Gmail.
Your UnleashX email does not need to match your AppSumo purchase email. You can purchase with Gmail and activate the deal using a different business email.
If you still have trouble, email cs@unleashx.ai with a screenshot of the error.
@kadyan_ajay well it is OK now working fine thanks for your help, but if you added google login/register option that must be work at least that's the point right? I am happy to register thanks again
@selcuksenturk Youâre right. If we offer Google signup, any email restrictions should be clear before you try it. We need to make that experience clearer.
Glad youâre in now, and thanks for flagging it!
UnleashX caught my attention on the leaderboard today. Very impressive launch. Congrats on shipping. What does the product roadmap look like?
@syed_shayanur_rahman Thanks, Shayanur! Really appreciate it. Our roadmap is focused on making AI employees more capable of handling end-to-end business workflows, not just individual tasks. That means deeper integrations with existing business systems, better coordination across workflows, stronger monitoring and quality controls, and more flexibility for companies to build around their own processes.
Weâre also learning a lot from how customers use the platform, so real-world feedback will continue to shape what we build next. Is there a particular capability youâd like to see evolve in AI workforce platforms?
@syed_shayanur_rahmanÂ
Thank you so much, really glad it caught your eye ð
Roadmap for us: More industry-ready AI employees for sectors like insurance, healthcare, and real estate, more languages, and deeper integrations, all shaped by what our customers ask
@abod_rehman Absolutely, Abdul!
That's one of the key ideas behind UnleashX. You're not restricted to pre-defined roles. You can build custom AI employees around your specific workflows, business rules, tools, and desired outcomes.
The idea is to fit the AI employee to your business, not the other way around. What kind of role are you thinking of building?
@abod_rehman Yes that flexibility is there
@kadyan_ajay @rukhsar_amjadÂ
For us, it did best on sales. It replied to new leads within a minute, asked the right qualifying questions, and booked demos straight into the calendar without anyone stepping in. Follow-ups were a big win too, no lead went cold just because someone forgot to send a reminder.
@rukhsar_amjad Thanks, Rukhsar! Sales was definitely one of the strongest use cases in our testing. What stood out was how much of the initial legwork the AI employee could take off the team's plate, from engaging new leads to qualifying them and keeping follow-ups on track. It gave the sales team more time to focus on actual conversations and closing deals. That's the kind of impact we wanted to build for.
@priyankamandal That's exactly the kind of thinking we love to see, Priyanka! ð The best place to start is with a workflow that takes up significant team time but follows a repeatable process. Once you identify that, you can start imagining what an AI employee could take off your team's plate.
The human in the loop approach is much needed. I'd be more comfortable handing over customer escalations to the right human team member. ð
@colton_drake Absolutely, Colton! ð AI should know its limits too. With UnleashX, escalation rules can be configured so that when a conversation needs human judgment or falls outside the agent's scope, it gets handed over to the right team member - with full context. That's how you build trust while still automating at scale.
Congrats. Is there a page we can see all the workflows before signing up?
@krutiparekh16Â Thanks, Kruti! You can explore our AI workforce and available roles on our Workforce page. It gives you a look at the different AI employees you can hire and the work they can handle. You can also sign up to explore the platform and see how these workflows come together!