Threado AI

Threado AI

AI Assistant for customer-facing teams

5.0
7 reviews

2.4K followers

The AI Assistant that replaces knowledge search. Threado AI revolutionizes how your customer-facing teams access and get work done using company's internal knowledge. Setup in minutes on Slack, Microsoft Teams, or as a Chrome app.
This is the 15th launch from Threado AI. View more

AI Agents by Threado

Instant, automated support for customers and internal teams
Instant, automated support to customers and internal teams by AI Agents trained on internal knowledge. Train it on knowledge base, ticket conversations, CRMs or product documentation. Install it on Slack, Discord, and your website and get instant responses.
AI Agents by Threado gallery image
AI Agents by Threado gallery image
AI Agents by Threado gallery image
AI Agents by Threado gallery image
AI Agents by Threado gallery image
AI Agents by Threado gallery image
AI Agents by Threado gallery image
AI Agents by Threado gallery image
AI Agents by Threado gallery image
Free Options
Launch Team / Built With
Migma AI
Migma AI
Lovable for Email
Promoted

What do you think? …

Deven Bhooshan
All the best @prao24 and team for the launch 🎉 Your content team's meme game is top-notch 😁
Shalini Nair Tekwani
@devenbhooshan thank you 🙏 The GTM team is a bunch of meme-addicts :D
Pramod Rao
@devenbhooshan haha thanks Deven. Glad you enjoyed the video 😀
Zenda
Congrats! Great idea! We once tried to build a bot using GPT4 for internal use in the company, but the answers were not very accurate. For the company, accurate results are very important. I'd like to know how Threado achieves accurate responses?
abhishek nalin
@zenda1122 Thank you! Accuracy is crucial, especially for internal company use, and we understand the challenges you faced with GPT-4. At Threado AI, we achieve accuracy through a powerful combination of advanced contextual search and our innovative Agentic algorithms. Our contextual search ensures that the bot understands the context of each query, retrieving the most relevant information. Meanwhile, the Agentic algorithms break down complex queries into manageable parts, process each part accurately, and then compile a comprehensive final answer. This dual approach allows Threado to provide precise and reliable responses that meet the high standards required for business applications. We’re confident that our system can deliver the accuracy you need. Feel free to reach out if you have any more questions or if you’d like to see a demo!
Tushar Singla
Congratulations, @prao25. The product looks absolutely amazing - a great solution for customer-facing teams to scale support by reliably leveraging AI trained on their knowledge docs and SOPs. All the best!
Pramod Rao
@tushar_singla thanks, Tushar. Yes, exactly the use cases we are gunning for.
Shalini Nair Tekwani
@tushar_singla Thank you so much :) Did you get a chance to try our product?
Alex Gordon-Furse
I’ve heard about this! I used to work at Freshworks so have seen a lot of CX tech so I’m excited to try it out. Will share it around too
Shalini Nair Tekwani
@giomate Thank you for the support Alex! Looking forward to hear your feedback, once you try it out!
Pramod Rao
@giomate appreciate the support, Alex!
karthik KP
@giomate thanks for the support @giomate :)
arun biju
Congratulation @prao25 @shalini_nair_tekwani I have been using Threado for the last 2 years. long way to go!
Shalini Nair Tekwani
@arun_biju Thank you Sir! Let us know which use-case resonated best with you and your team :)
Tony Han
It's nice to have RAG + AI capabilities for front line teams - does the bot transfer to a human agent if they don't have the confidence to answer the questions? I like how you made the bot available in many interfaces like Slack and Team - I think Discord would be cool too! What would you differentiate you from other AI agents out there? Sounds like it's the 30k tickets processed and the learnings you received? Congrats @prao25 and team!
Shalini Nair Tekwani
@tonyhanded we're building automated workflows to deflect queries + take over unanswered queries. Happy to share beta access, if that's something your team is looking for. We've Discord integration - feel free to test it out and share your feedback :) We're focused on building AI Agents to help customer-facing teams succeed at what they do and elevate customer experience. We've learnt in-depth about the problems faced by these teams, after talks to 100s of users :) Thanks to them - Threado AI 3.0 is here today!
Toshit Garg
Congrats on launch of AI Agents by Threado....
Gokul Nambi
@toshit_garg Thanks, Toshit :) Appreciate your support!