Tendem is a platform where human experts and AI agents complete high-stakes tasks. Submit a task in plain language. AI agents handle the volume. Human experts level up the the final output. What comes back is complete, accurate, and ready to act on. Built by Toloka.ai, a company that has spent more than a decade building human-in-the-loop quality systems for frontier AI labs. Trusted by founders, operators, and AI-native users who need reliable results.
Interesting how it blends AI with human handoff — most agent platforms go fully autonomous but knowing when to escalate to a human is actually the harder problem. Curious how it decides the threshold for handoff
Tendem by Toloka
@gangam_saai_sree Thank you for the thoughtful comment. Our system decides how/where human expertise would clearly improve the outcome and routes it there. We let the user know exactly how the expert will add value to the results before launching the task.
Tendem by Toloka
@gangam_saai_sree the agent flags where it's uncertain, and the client makes the actual call on bringing in an expert. that keeps you in control of when humans enter the loop. We're actively building toward more seamless handoff – orchestrator routing on its own when confidence drops, but we're not there yet.
"Love the honesty here—most agents are impressive in a demo but fall apart on complex, multi-step work. Since you’re using Toloka's specialists, is the goal for the AI to eventually 'learn' from the human corrections on the platform to become more autonomous over time, or is the human-in-the-loop always going to be the core philosophy?"
Tendem by Toloka
@vanshvardhan_sorte what a great and philosophical question. Tendem's stance is the human-in-the-loop is the core value prop and it's not a stepping stone to full automation.
@vanshvardhan_sorte great question — and one we think about a lot. Honest answer: it depends on the task. Some workflows will become increasingly autonomous as the AI learns from expert feedback. Others — where judgment, nuance, or real stakes are involved — will always benefit from a human in the loop. We're not chasing full autonomy for its own sake. Quality is the goal, not headcount reduction 😊
Nice one, Natalia. The "no AI-only tier" thing is the bit that stuck with me ... everyone else treats human review as the upsell, you're making it the floor. Bold pricing move.
Building in a similar space (AI drafts, human approves before anything ships) so I feel the "last 20%" pain hard. Two things I'm curious about:
What's a typical turnaround look like? Per-task pricing is great until you're refreshing your inbox wondering where the human is 😅
Does the expert see the AI's first pass or work blind? I keep going back and forth on this for our own stuff ... seeing the draft saves time but sometimes anchors them into the AI's mistakes.
Good luck today! 🚀
@tery_emilson We feel you on that! 😅 The typical turnaround is 6–36 hours depending on complexity, and you get an email notification when it's done, so the intended flow is really submit-and-forget rather than wait-and-watch. Simpler tasks (a logo, a data scrape, a short copy pass) often come back in the 3–6 hour range. Complex research or multi-step builds take longer, but you're also not managing a freelancer through it, so the clock runs without you.
On your second question, this is a genuinely interesting design tension and you've put your finger on something real. Yes, the expert sees the AI's first pass. The intent is that it saves time: the AI has already done the research, formatting, and groundwork, so the expert can focus on what actually needs human judgment rather than starting from scratch. For well-defined tasks that works well. For tasks requiring original thinking, the anchoring risk you describe is real, and it's something we actively think about.
The honest answer is it's a tradeoff we're still calibrating, and we weight it by task type. It's one of the reasons our QA layer exists: to catch cases where the human just polished the AI's mistakes rather than genuinely improving on them.
Would love to hear how you've been thinking about it for your own setup, sounds like you've wrestled with it!
Tendem by Toloka
@tery_emilson Thank you so much and what an exciting space to be in
to answer your questions:
1. the price + human are determined within 30 seconds. Once the task is approved by the user, the typical turnaround can range from - 36 hours (really depends on the complexity of the task). The user is then notified when the task is complete.
2. Yes, the expert does see the AI results and reviews them, but not always. It really depends on the task. we also have the option to skip the AI gen entirely and go straight with the human expert.
Just submitted a research task that's been on my desk for ages. Excited to see the results, as it's exactly the kind of thing that requires human judgment to get right. Congrats on the launch!!
Tendem by Toloka
@carolina_escobar1 Thanks a lot for the support and for being part of the launch!
Tendem by Toloka
@carolina_escobar1 Thank you! looking forward to your feedback on the final draft.
Tendem by Toloka
@carolina_escobar1 research punishes shortcuts. needs real expertise, time to actually read sources, and a separate pair of eyes that can spot when an answer sounds right but isn't. on every task the verifier is independent from the person who did the work — so no self-rubber-stamping
Tendem by Toloka
For anyone curious about the thinking behind Tendem: we wrote a white paper a while ago covering how Tendem works, the metrics we care about, and how it compares with other AI tools and workflows.
You can check it out here: https://arxiv.org/abs/2602.01119
Tendem by Toloka
@perrymason I have this paper memorized at this point!
Tendem by Toloka
@perrymason "A Human Expert is a professional who adds the kind of reasoning and contextual awareness that models cannot yet provide" - this part is so important to emphasise.
Tendem by Toloka
Hey Product Hunt – I'm Egor, Head of Engineering at Tendem by Toloka. 👋
The post you're reading right now? I asked AI to write it for you.
And you know what? It was fast and technically fine.
Clean structure, correct grammar, all the usual launch words: “AI-powered,” “seamless,” “revolutionary.”
It was the kind of text that says everything and makes you feel nothing. The kind of post you scroll past before the second sentence.
And that's exactly the problem.
AI can produce something that looks finished very quickly. But “looks finished” is not the same as “ready to ship.” Real work needs expert judgment, context, human taste, and verification.
That's why we built Tendem.
Tendem combines AI with vetted human experts. AI handles the fast parts. Humans review, correct, finish, and QA the output before it gets back to you. So if you've ever used AI and thought, “Cool… but now I still need to fix this”, Tendem is for you.
We're launching our open beta today, and we’d love your support, feedback, and toughest tasks.
Your first $20 task is on us.
Try Tendem → tendem.ai
Share feedback in the comments – we’ll read everything.
ConfettiTherapy.com
@elipski well done Yahor, what was the biggest challenge building it?
Tendem by Toloka
@thepetermick Thanks! Honestly – being first. When we started, there was no MCP, no agent tooling to plug into, so we built our own framework and tools from scratch. The harder part is the human side. There's no real playbook for making an agent and an expert genuinely reinforce each other turn by turn — when the agent should ask for help, how context travels, how the result comes back. Most products are either pure AI or pure freelancer marketplaces, and we're trying to build the thing in between. Which is also kind of the fun part.
I’ve played with Tendem for a few tasks! Love it, and genuinely happy to see tasks take a bit longer for the human in loop part. Helped me with sales leads, just more precise. Also felt nice to have a handshake with a person
Tendem by Toloka
@jaryd_hermann1 Thanks so much, Jaryd — really glad to hear that! That “handshake with a person” feeling is exactly what we care about: AI speed, but with a human making sure the result is precise, useful, and actually ready to use. Appreciate the support 🙌
Tendem by Toloka
@jaryd_hermann1 Glad to hear it ❤️
Tendem by Toloka
@jaryd_hermann1 good results take time indeed. we're conditioned now to instant AI answers, but are totally ignoring the fact that it takes so much time to validate and finalize them