Supportiv

Name: Supportiv
Rating: 3.5 (6 reviews)

The peer support network

3.5•6 reviews•

24 followers

The peer support network

3.5•6 reviews•

24 followers

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Mental Health

Supportiv is a stigma-free, anonymous, and jaw-droppingly affordable place to receive hyper-targeted peer support, plus resource recommendations, and service referrals that precisely address a users’ underlying relationship, work, family/friend, sadness, anger, anxiety, or loneliness needs.

Launch tags:Web App•Health & Fitness•Anonymous

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@pouria3 Congratulations on winning in #SXSW! Are you planning on launching mobile apps anytime soon?

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7yr ago

@pouria3 @amrith Yes Yes! mobile apps coming out soon. The webapp works nicely on mobile devices too!

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7yr ago

@pouria3 @amrith what did you win?

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7yr ago

@edisonjoao6871 can you make me the editor on this page, i will add more info here

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7yr ago

I usually don't write negative reviews, but this has to be done. Okay, so there were a lot of things I hated about this site. First of all, after a few hours, they decide to charge you money. It says you get 24hrs free, but you don't. And most of the people who go to those sites are teens hoping it will save their lives. It's possible that while the site could've helped them, someone could die because support costed money. They shouldn't charge $10 an hour for a person who keeps saying "And what are you going to do about that"? When you ask for suggestions, they're no help at all. I had two moderators tell me they weren't allowed to give suggestions. Like what the heck? Isn't that what the ******* site is for?? Also, there're many people - like this one user Jayzecc - who seem to type every keyword possible and join multiple groups, each time just joining and leaving right after the moderator greeted them. Super annoying.When there're more than one person in the group, sometimes you sit there for a few minutes without getting any guidance whatsoever as the moderator listens to everyone else. And when it's one-on-one, if you leave for thirty seconds, the moderator "loses connection" a.k.a leaves the chat. Ugh! I hope someone deletes this site, because it is NO HELP WHATSOEVER.

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6yr ago

I tried using Supportiv once and it was like a zoo. Maybe my group just got unlucky, but it was definitely NOT three people with similar problems, and the poor Supportiv crew member was trying to juggle all three of our extremely different problems at once. We weren't talking to each other at all—how could we, when we needed such different things? Also, the crew member was nice, but she didn't have a lot to offer. She just kept asking me "So what are you going to do about that?", which was exactly the question that was driving me bonkers.

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7yr ago

Shame on this site. I joined because I was feeling alone and wanted to talk to people enduring what I was going through. The second I joined the chat I was greeted by the mod Hani H who asked me if I was having suicidal thoughts. I answer that the thoughts were there and I just didn't want to be alone. Immediately I was ejected out of the chat and redirected to a page telling me to call 911 with no ability to try to join any of the chats again thereafter. This was absolutely not the way this should have been handled. Disgusting. I will never recommend this site.

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6yr ago

Thank you for this as I talked To a group of people kindly by The mod it’s helped me so much

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5yr ago

Product Hunt

I like this idea a lot, it could definitely benefit from a dedicated mobile app! Congrats on. the SXSW win!

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7yr ago

@aaronoleary Many thanks! Mobile apps are coming out soon. check out the webapp (supportiv.com -> click Let's begin) works good on mobile devices

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7yr ago

Not helpful at all. Will NEVER use again! The way it's set up is pathetic, everyone ignored me, the moderator did the same but only listened to the group of people she was talking to before I joined the chat. They ignored me too. It made me feel horrible like feeling third wheeled in a group but in chat form... Go somewhere where you feel listened and understood at your lowest point. You get 24 hours free then you have to pay for it. I hope it gets taken off the web.

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7yr ago

Shame on this site. I joined hoping to speak to people dealing with the same troubles I am dealing with. Immediately after I loaded into the chat, I was greeted by a mod (Hani H) who asked me if I was having suicidal thoughts. I responded back that it was on my mind, and I didn't want to be alone. Immediately I was ejected out of the chat and relocated to a window directing me to call 911. Now it won't let me join ANY chat. I came there so not to be alone. This was absolutely not the way this should have been handled. I will NEVER suggest this site to ANYONE. Disgusting.

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6yr ago

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3.5

Based on 6 reviews

Review Supportiv?

Supportiv receives mixed reviews, with some users praising its supportive community and helpful moderators, while others criticize the platform for poor moderation and unfair bans. Positive feedback highlights the platform's unique approach to mental support and the availability of 24/7 assistance. However, negative reviews point to issues with moderators being unkind or overly strict, leading to a negative experience for some users. Overall, while some find value in the service, others feel it falls short of its supportive mission.

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I regret using this site in the first place and it's not just a few mods that gave me problems it's most of them on there. This site is disappointing and the mods are cunning and I didn't do anything wrong and the blamed me for what they did themselves. Supportiv claims they don't diagnose but they do. "Supportiv does not offer advice, diagnosis, treatment or crisis counseling. Peer support is not a replacement for therapy. Please consult with a doctor or licensed counselor for professional mental health assistance" This was on there website and they have diagnosed me before in the past. They against what they claim to do. I don't trust this site anymore. Their website also claims that they don't judge and they do because they have judged me and they were unkind to me for no reason. They cross boundaries on this site and it's horrendous. Also there is no excuse to blame me and then act like they are the victim. I don't know what is wrong with the moderators but they are not that great at all. They often say things that are supposed to helpful I guess but its triggering and they don't care. They act like they have been helpful. They admit they think so highly of themselves and it seems like they don't admit they make mistakes. I had some mods that were full of themselves and acted like they were better and they could say anything they wanted regardless. This is a toxic website and they play the victim if they don't like what they hear from me and I don't know what is wrong with them. It makes me sad and I am not happy with the way I was treated. I liked that sometimes I could say whatever I wanted without getting booted but I have different beliefs and different opinions and I don't like they get offended. I think the mods need to listen to their own advice they give and they need to stop taking things personally.

Supportiv

The peer support network

The peer support network

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What needs improvement

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