Reviewers mostly see Superhuman as a fast, polished email client that helps them clear inboxes quicker, stay organized across multiple accounts, and rely less on the mouse thanks to strong keyboard shortcuts. They repeatedly praise snippets, split inboxes, reminders, comments for handoffs, and AI that usefully summarizes threads, drafts replies, and can match their voice. The main complaints are price, a disliked pricing change, some overlap with Gmail’s native features, missing options like unified inbox or certain add-ins, and one mobile comment/email mix-up risk.