Launching today
supahelp
AI-native support platform for SaaS
5 followers
AI-native support platform for SaaS
5 followers
Scale customer support without a new headcount. Supahelp brings your help center and support workflows into one connected platform built for AI agents to do the support tasks for you. Supa, your built-in AI coworker, answers visitors’ questions from your knowledge base, keeps help articles up to date, and triages support requests before your team opens them. Everything you need to manage support, connected in supahelp.
Hi everyone, I'm Jimmy, founder of supahelp.
When a support request comes in, you don't want to spend time on repeat questions, or work out an answer you already gave a few weeks ago. Too often, finding the right answer takes far too long, and the worst part is when it's buried somewhere nobody can find it.
Today, we're launching supahelp to tackle those problems. You talk to AI agent, Supa, about a support request and complete the whole support lifecycle in one conversation. You might wonder where the AI gets its context. That's where your public knowledge base and custom request forms come in.
The more you use supahelp, the more requests it can handle on its own. Eventually, all you need to do is chat and approve.
We aim to simplify support so you can focus on more important things.
Start with the free plan at supahelp.app, or meet Supa at help.supahelp.app.
What's the most time-consuming part of your support today?
We'd love your feedback, and I'll answer every comment.
Thanks heaps!