Snoooz is an Out-of-Office (OOO) assistant that lets you send personalized OOO messages, and automatically copy backups on urgent conversations, ensuring nothing slips through the cracks.
@praveen_singh21 Thank you, Praveen! We've been fortunate to have you as one of our early adopters. Your assistance has been instrumental as we plan for Snoooz's future.
@hassan_shah7 Thanks, Hassan, for your question! Currently, we send the responses immediately to ensure the recipient receives them promptly, and you can't schedule the response. However, you can plan and schedule your Out-of-Office in advance. Once your Out-of-Office (OOO) period begins, the email autoresponder and any other automations you've set up will take effect accordingly.
@kabir_haynes Great question! We've conducted extensive testing on the model specifically for sentiment analysis. Presently, we offer support for sentiment analysis in the following languages: Arabic, Chinese (Simplified), Chinese (Traditional), Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Portuguese (Brazilian & Continental), Spanish, Thai, Turkish, and Vietnamese.
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It might be beneficial if Snoooz offered detailed tutorials or webinars for new users to maximize its features.
@kathleen_smith2 Absolutely, Kathleen, you're spot on. We're actively enhancing our self-service options. Recently, we've added a product tour within the app and have also made updates to our helpdesk articles available at (https://help.snoooz.ai).
We're eager to hear your thoughts on further improvements. Your suggestions are highly valued, so please feel free to share any additional ideas you might have.
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Congratulations on launch🚀
In Japan, we have an extended vacation period around the year-end and New Year holidays, making the feature of sending customized messages particularly appealing. Also, I must say, I really like the product name:)
@zane_jp Thank you, Kazane! Japan is one of my favourite countries, and visiting Japan has always been a dream of mine. I'm amazed to be reaching an audience in Japan – how cool is that?
I'd love to hear more about how you manage being out of the office during this extended vacation period. By the way, we also love the name; it was suggested by Karl, who worked with us in the past!
If you're open to sharing more feedback or trying the app for your specific needs, please connect with me on LinkedIn :)
https://www.linkedin.com/in/vict...
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I'm really glad there are entrepreneurs out there to come help us with solutions to what should be considered a basic functionality of our digital lives. Keep it going!
With holiday season approaching is it important to think about how to handle email inquiries during vacations.
Standard out of office email send the same reply to everyone, snoooz.ai allow you to go one step further:
- root email to your backups person
- personalise response base on the sender (SaleForce integration allow to handle differently big accounts)
This is a really useful tool to maintain good customer service during the holiday period.
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