Hello there!
I built Slacking Pigeons because I needed a lightweight solution to talk directly to users coming on kactus (https://www.producthunt.com/post...).
There are other solutions out there but none that satisfied my needs. Every time a user uses the widget (3 lines to add to your website), it creates a new thread on a specific channel on Slack. To answer, just reply to the thread!
It helps keep things clean in the one place we already all use.
It is open source and I have a bunch of ideas in the roadmap: https://github.com/mathieudutour....
I'd love to hear your feedback and I'm here to answer your questions!
Cheers
Mathieu
PS: Why "slacking pigeons" you would ask? Because it's like "homing pigeons" but for slack :D
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Nice. Do other tools like Intercom or Drift not have the ability to respond via Slack?
@paraj_mathur I haven't properly try Small Chat but from what I'm seeing, I'd say that Slacking pigeons give you a lot more control over the widget: you can open it programmatically, send an automatic message when the user does something, etc. And it's open source so you can fork it and tweak every single detail!
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cool!
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Nice solution. Congratulations!
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A must…!
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It's a great idea, I wanted to work on something similar a few weeks ago, I am glad you made it :) Having the hability to link a customer or any relevant data you may have gathered from your front would be awesome.
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