Siit

A modern ITSM that’s built for the way you work today

5.0•14 reviews•

1.5K followers

A modern ITSM that’s built for the way you work today

5.0•14 reviews•

1.5K followers

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Siit is the modern Service Desk for IT and internal teams. Powered by AI, it streamlines ticketing, automates workflows, and boosts efficiency. With seamless integration into your tools, Siit simplifies operations, speeds up resolutions, and turns internal support into a strategic advantage.

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Siit Launches

Siit AI IT Support AgentMakes IT operations seamless

Launched on May 21st, 2025

SiitAI assistant for employee support

Launched on May 31st, 2023

5.0

Based on 14 reviews

Review Siit?

Reviewers describe Siit as a simple, practical internal helpdesk that fixes the usual mess of handling employee requests in Slack or email. They especially like that people can submit requests through tools they already use, notably Slack and email, which makes adoption feel easy. One reviewer says it gives companies a dedicated employee helpdesk they often lack, and another highlights the newer AI features as helpful for finding answers faster. The feedback here is sparse but consistently positive, with no concrete complaints mentioned.

+11

Summarized with AI

Pros

AI integration (3)

HR support (3)

internal ticketing (2)

user interface (2)

Pros

Cons

Reviews

All Reviews

Most Informative

•1 review

It has always been such a pain for both employees and admin to manage internal ticketing. I'v witnessed many 100+ people companies handling all the internal requests on Slack directly or by Email... Siit has pulled up what every company should have: a dedicated employee helpdesk. Plus, the new AI features makes it even easier for employees to get the answer they are looking for. Great stuff Siit team! 🟪🟦🟩🟥 Question: Do you integrate with SIRH?

What's great

AI integration (3)employee helpdesk (1)internal ticketing (2)

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1 view3yr ago

Aircall

•1 review

Finally someone who is trying to go after Jira from the HR perspective, while making handling internal tickets slick. Amazing job, team! Could you also use Siit to streamline outbound communications with reps (e.g. new Ops or Enablement announcements to drive change management)?

What's great

HR support (3)internal ticketing (2)

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1 view3yr ago

•392 reviews

Siit has made it so much easier for our employees to get the help they need. They no longer have to wait in line or submit a ticket, and they can get help with anything, from company policies to technical support. Congratulation team Siit and @anthony_tobelaim3

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1 view3yr ago