This is fantastic. It would be very useful to be able to request professional voice-overs like the one in the demo. Let me type the instructions then pay a one-time premium to get it all rendered into narration.
@andymci I came across your service while seeking help @wpengine.
Gotta say that the experience was a bit annoying.
First of all, the woman started talking and really freaked me out. no kidding. The first thing I wanted to do is close the damn thing and just send an email.
Second: her instructions were too obvious (click here to send us an email... duh) so I guess you must know who your audience is and give 'em the proper solution (in that case, semi technical ppl, so no need to talk to me like a 5 year old)
I know that you're doing a trial with wpengine - hope my feedback helped a bit.
@F1ReMaN Hi Omri, thanks for the feedback. We're still in the early stages so every bit of it helps. :) I'll pass your message along to the rest of the team.
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That's pretty cool - nice tie in for WP too... I like.
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I have to leave another comment here...
Sidekick is AMAZING! I was previously using MeetFranz to manage my apps in one window, but in 5 mins I converted everything over the Sidekick, and this way I not only get instant login (because my Dashlane plugin actually works), but I've got a WAY larger selection of apps to choose from, including custom apps via URL. Seriously, you've built the perfect browser!!!!!
Some quick feedback:
- I had no clue there was sound. I'd suggest a way to indicate that headphones are expected, or create an option to turn off sound.
- Some of the animations disappear and reappear a bit too frequently. I was unsure which menu option an arrow indicated — but since it disappeared, I simply left the demo.
That said — great service, and I hope it takes off!
@extremelyn Thanks! Adding more notes to my list. :)
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Fantastic idea! See lots of potential markets beyond wordpress. Having worked for years with web-based platforms for healthcare that required extensive training and support for hospital staff your website hits all the important value propositions - improved onboarding, scaling and savings.
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