Semope
Reduce tickets and give users 24/7 access to answers.
102 followers
Reduce tickets and give users 24/7 access to answers.
102 followers
Build a powerful help center for your app with Semope. Customize your knowledge base, improve support, and reduce support tickets—all in one place.
Free Options
Launch Team
World model AI : Sharm SEKAISimulate your idea on a living world.
Promoted
Hey Hunters!
I originally built Semope to solve my own need — but I quickly realized it could be useful for others too.
Whether you're a solo founder or part of a small team, you can set up a branded Help Center in minutes. Publish unlimited articles, organize them with categories, and give your users a place to find answers 24/7.
What you can do with Semope for free:
✅ Create a public Help Center for your app.
📂 Add categories and organize your content.
📝 Publish unlimited articles and updates.
🎨 Customize branding (logo, subdomain, favicon).
🔍 Make your knowledge base searchable.
🔗 Share links to specific articles or topics.
🙋 Reduce support tickets by answering FAQs.
Unlock more with the paid plan:
❌ Remove “Powered by Semope”
🌐 Use your own custom domain (e.g. help.yourapp.com)
🔧 More advanced features coming soon…
💬 I’d love your feedback!
If you have any thoughts, ideas, or questions — drop them in the comments or message me directly.
Looks great! I like the visual minimalistic feel of the homepage - clean.
I am in the process of thinking about help docs solution for a SaaS app I am building, so can comment on some questions that popped up as I was reading though the homepage:
- How does the publishing work? Is there versioning?
- Can I embed code sections?
Gave it a quick try and found a little issue: when editing a title of a category or just typing anywhere, using Shift+T lets say triggers the shortcut for delete rather than allowing to type capital T letter. Would be good to only enable shortcuts when no field is focused.
Will keep an eye on the progress over time!
Congrats on the launch.
@andriusbartulis Thanks Andrius, each article starts off private — once you're happy with the content, you can publish it. There's no versioning yet, but that's a great idea. Is that something you'd like to see? I can definitely explore adding it.
You can embed code blocks — there's a code icon in the toolbar that lets you insert and toggle code sections easily.
You're right about the Shift+T bug — just fixed it now, so typing capital letters won't trigger shortcuts anymore :)
Really appreciate you checking it out and sharing your thoughts!
@premislaus Regarding versioning, I was thinking of the use case of updating an existing article without the end users seeing the update while its being worked on. For instance, I might want to rewrite a section, and do it over a period of a week, so would want to save it, but without publishing the new changes.
So in a way, I would not need full blown versioning, but more a draft/published versions - when editing a live document I would want some way of it being edited as a draft/unpublished version, then when ready make my changes live.
@andriusbartulis Thank makes sense, I think drafts would work the best, currently article can be either private or public but with drafts you can experiment on different ideas and then just publish preferred version. Added drafts to my roadmap.
This is cool! Can definitely see it being used in a lot of places. How do you train its knowledge base?
@odjoai Thanks for the feedback, currently the knowledge base is created manually. I really like the idea of AI assistance and import features, definitely something I’ll be exploring further.
Congrats on the launch! I like that the interface is simple, clean, and easy to navigate. The insights are a nice touch as well.
Does this have the ability to add cover images to articles, and images within the help articles (screenshots, etc)? I also saw mention of adding custom theme colors on the homepage, but is this possible? I couldn't find the instructions in the 'Customization' help section.
@smjburton Hello Scott,
Semope was built in just a few weeks, so there are still a few areas I haven’t finished yet — like the theme color customization you mentioned. Once everything’s is finished, I’ll make sure to update the documentation too. Thank you for pointing that out :)
You can add images directly into the article content (screenshots, illustrations, etc.), but currently you can't add article cover images — I honestly didn’t think about that feature when building, would that be something useful for you?
@premislaus That's fair - just wanted to make sure I wasn't missing something :)
And yeah, definitely - at least having the option to add cover images. They could be a simple background with text, just something to add a bit more of a theme (color, branding, etc) to the help article sections.
@smjburton Thanks for your feedback, I’ll definitely explore more ways to allow for personal customization.
Is this some kind of WordPress? How did you make the content searchable? Is there more to it than just string matching? After all , the UI is very clear and fresh.
@_hounter_007 The content is fully searchable, not just by basic string matching, but across the Title, Description, and full article content. So even if a keyword like "reset password" appears only within the article body (and not in the title), users will still be able to find it through search.
For small teams or companies, this product provides great assistance, as they don’t need to spend extra time and effort creating a help center from scratch.
@evakk Thanks Evak
Hi @premislaus, now a days I was looking for knowledge base solution for my own app. I am going to try it, specially the search part. Good job! I am excited to try it.
@vasundhara_ghose Thanks Vasundhara, glad you like it :)