secondz

The fastest way to create & share how-to guides w/ analysis

252 followers

The fastest way to create & share how-to guides w/ analysis

252 followers

secondz is a chrome extension: Drive knowledge transfer to your teams and customers. It will automatically creates click-able guides with description. The generated guides can be embedded into sites like Notion, or shared via URL. Also, you can analyze how the guides are viewed.

Free

Launch tags:Chrome Extensions•Productivity•SaaS

Launch Team

Viktor.comAn AI coworker that actually does the work

Promoted

NoMac.app

I feel like this would be really useful for me to do quick guides for customer service requests! Congrats on the launch!

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3yr ago

secondz

Maker

@gergo_miklos Thank you for your wonderful comment. We ourselves have been thinking about how to solve customer service challenges, so we are happy to hear that you think we have succeeded.

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3yr ago

secondz

Maker

Thank you so much @gergo_miklos, we can keep developing new features with energy with your words :) If you have any request, let us know at any time !

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3yr ago

secondz

Maker

👋 Howdy Product Hunt! I’m ITAI, founder/PdM at secondz.io. secondz is the best way to create and share interactive how-to guides quickly. It greatly reduces the cost of explaining digital tools to your team and customers. Anyone can easily create guides with this product😻 💡 Why did we build secondz? We used to work at a B2B SaaS company where we spent a lot of time and effort explaining our tools to customers. It was also becoming difficult to share various tools with new hires due to the hybrid workload. We tried different methods, but they were not the best solution. That's why we created this product to solve our own problems ❎ Existing methods: - Face-to-face: With hybrid work, it has become difficult to casually meet in person and synchronize our schedules. - Documents: It takes a long time to create, and even when it is made, people say they are unsure of how it operates. - Videos: It takes a significant amount of time to create, and when the tools are updated, they must be re-made. What's our prodcut? secondz is a Chrome extension that allows you to create interactive guides in seconds. Not only can you create guides with explanations, but you can also track how they are viewed. These guides can also be embedded in tools like Notion. 👌 Key features: - Quickly generate a guide by launching the extension and clicking on the screen. - Embed in tools like Notion and share via URL.(Here is the guide embedded in Notion: https://ibit.ly/s4v3 ) - Analyze how the person you shared it with views the guide. - Easily edit images and explanations. Who it's for: This tool is ideal for the following users and use case 1. B2B companies / distributors: Sales / Marketing / Support teams can use it to explain their own tools to customers. 2. IT Division / every Managers: Use it to explain internal tools to new hires. 3. Advertising companies: Use it for onboarding new employees to advertising tools. There may be other possible use cases as well, so please let us know in the comments if you have any suggestions! 💙 Here's our product. website: https://secondz.io/ Browser extensions: https://ibit.ly/fwMJ We look forward to receiving your feedback on https://twitter.com/secondz_app or in the comments on ProductHunt.😜

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3yr ago

@itaiz Wow! this is amazingly helpful for me at work. I just created a user guide on one of our new product feature. It works like a charm. Best time saver! I'm gonna introduce it to my co-workers, thank you and I appreciate the entire team who worked on this project. Congratulations on the launch!

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3yr ago

secondz

Maker

@amark89 Wow! Thank you for using our service and even recommending it to your colleagues! We ourselves are creating a new feature introduction on secondz. If you have any requests such as wanting this kind of feature, please let us know.

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3yr ago

@itaiz Awesome! I think it'd be good to add the below features: a) Graphic Editor: To change the background color, text etc. b) Pre-defined themes that can be applied across the slides just like PPT. c) Export all slides to PDF Thanks!

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3yr ago