Reply effortlessly to your customers ✅ Handover & escalated conversations to the team ✅ Do not let customers wait, get the gist of a conversation in seconds
Fellow makers, we're excited to show you Scott – the Customer Support sidekick 🦸♀️
Conversation Summary
> Our goal with Scott is to minimize customer wait times.
This could be either while you as an agent catch up on the lengthy conversation or your hand over & escalating a conversation to a colleague.
> We solve both problems by showing a summary of the previous conversations in the sidebar of your favorite support platform
Suggested Replies
> Besides summarising your conversations, we show automatic reply options on any customer questions (not only the common ones). It's magic.
🔥 Try it for free on Intercom or Crisp
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