Resubscribe

Hey everyone, excited to help bring Resubscribe to the broader PH community 🎉 Think of Resubscribe as your company's own user research team - it interviews users at conversion and churn points, asking contextually-aware questions to help you learn about your users. Key features include: 👂 AI designed to make your users feel heard 📚 Contextually Aware 🧰 SDKs for mobile and web 🌎 Localization The platform already has traction with over 9,000 conversations conducted and countless hours saved. I got a chance to preview the power of the tool on a live demo recently and was impressed by how it works. It reminded me of the lessons from the epic book “The Mom Test” by Rob Fitzpatrick. In a nutshell: If you want to stop guessing what feature to build and start listening to your users, Resubscribe has be in your tool kit. Built by three amazing alumni (@cameron_napoli, @shashank_sanjay, and @jack_michalak) of the Paddle AI Launchpad Program. Check it out and feel free to share any feedback or your thoughts :)

👋🏽 Hi Product Hunt! I’m Shashank, co-founder of Resubscribe. Do you get less than 1% responses on email surveys? Have you built features people said they wanted but didn’t use? Wish you could talk to more users? Resubscribe solves these problems by interviewing users in your app, gathering truly actionable feedback. Key features: 👐 Open-ended questions - Unlike surveys, we let the user take the conversation in the direction they want. This control builds a strong relationship between customer and your brand. 📖 Contextually-aware - With context about your product, Resubscribe asks relevant questions about user actions and goals. 🧠 Intelligent follow-ups - When we detect potentially actionable feedback (like encountering a bug or wanting a specific feature), we ask follow-up questions to dig deeper, going beyond non-conversational formats of feedback. 🌎 Localized - Talk to users in their preferred language and gather in-depth feedback no matter where they are. 🎯 In-app & event-based engagement - Engage users when they decide not to convert or to churn. Their decision is fresh, and they are still on your platform. Our customers see up to 20% engagement on in-app feedback requests – that's 3x the engagement rate of email surveys. ⚒️ 7 SDKs to integrate in under 10 minutes Our product is free forever (up to 10 conversations per month). Give our onboarding wizard a try and share your feedback! With love, Shashank

Congratulation with the launch! Good luck!

We integrated Resubscribe into Umi and it's been a GAME CHANGER. We're b2c and have thousands of users coming through our funnel, so it's extra hard to capture all of that data and talk to each customer manually. I was blown away at how much more willing users are to engage with AI chat compared to a survey. And we get far more in depth feedback. Happy to have been the first and still happy customer. You all need to try this out!

This is great. I just did a demo of it and I can see how powerful it can be. I am going to put it on my product's landing page soon 💯

Oh this is quite neat! Love the new approach to solve this old problem. There are so many times when someone asked me to upgrade, purchase, start trial where I just want to tell them how I feel. And by the time, I receive a survey in the email, I already lost motivation. I wonder if you could ask the chatbot to come back later - and maybe there could be multiple steps where the app can be triggered later. Could be an interesting experiment to see if that improves conversion rate. I think it would also be cool to provide suggestions on where to drop the conversation based on real conversion rate. Lots of potential! Congrats on the launch @shashank_sanjay and team! Great hunt @thisiskp_!

We've been trying Resubscribe in beta at Sudowrite and it's so clever I wish I'd thought of it! Resubscribe has helped us collect a bunch of product feedback that we wouldn't have otherwise seen from churning customers, and are about to move it to our post-trial flow to see what we can learn there. We're always trying to find new ways to talk to customers, and not everyone wants to jump on a zoom call. Love the product, and excited for the launch!