Noora: Product feedback management for SaaS companies

Noora is a centralized product feedback solution that gives you the tools to collect, aggregate and act on feedback from customers and internal teams.

Hi Product Hunt! We built Noora after growing tired of having to glue together multiple customer support tools to manage the full customer lifecycle. How does it work? 1. Either link to your Noora portal, or embed the Noora widget with a single line of Javascript. 2. Start interacting with your customers and users. The key benefit of using Noora over multiple tools is that we can automate a number of important customer interaction points. For example, if a user requests a feature through Noora that you later link to a changelog post, they will be automatically notified that their feedback was listened to. If you aren't ready to throw away your more feature-rich customer chat/ticketing system, you can also choose to deploy Noora for just feature voting, roadmaps and changelogs. We integrate directly with Intercom Messenger and Inbox for those of you who want to continue to offer live chat to your users. You can see how we use our own product at https://feedback.noorahq.com. What's more: Product Hunters get 20% off all of our plans by using the discount code PH20.

I am currently using Noora with some other people to discuss feedback with users, write up documentation, and even report bugs. What's so great about Noora is that it has an easy to use interface, tailored for support, but it is still flexible enough that I can use it for internal processes as well. You can also tell how committed the Noora team is to build something that is truly all you need for support as a startup. They have always been responsive and helpful any time I've been in contact with them.

@robin_smedback We're glad to hear how useful Noora is for your team!