Nimbia
AI screen-sharing calls for user onboarding
324 followers
AI screen-sharing calls for user onboarding
324 followers
Nimbia is an AI that does screen-sharing calls to onboard and train new users of software products. It speaks, listens, and can actually click on the user's screen, so it can be truly helpful. The very first company using Nimbia is growing 40% faster because of it. When they ran an A/B test against their previous onboarding solution, Nimbia delivered 1.4X higher week-one activation and trial-to-paid conversion.
That screenshot experiment was two years ago, and it still took your team eighteen months to make it reliable enough to put in front of real users. Congrats on getting it out the door.
@ben_kahan thanks!
Congrats. I had a chance to try an early version of this product, it's great!
@thijsc Thanks Thijs! Also thanks a lot for all of your feedback, ideas (and friendship)!
@jobrietbergen thanks! yes that's hard indeed. even for the best product-led companies in the business it's difficult. especially more mature products have such a large surface area that people still get lost. a poster-child of PLG is Miro; I know from the inside there that they faced huge challenges getting their users to even just discover their other products.
Wow... this is solving each CS / onboarding painpoint i've ever had in the past. Looks like Nimbia is onto something, awesome to see!
@manouk_dr 🚀
Brilliant stuff. Everything coming from @machielse is something I keep an eye on, and this one really grabbed my attention. Works just great. Can't emphasize this enough. It's amazing how something that's so complex under the hood works so elegantly and smoothly.
@munkius Thanks Sander!
Great timing for launching this. Its exactly what we have been looking for. I just signed up and eager to see the demo.
@mcoevert Awesome! See you tomorrow!
Congrats on the launch @machielse. The product looks really helpful and really like the website design.
@paul_richards1 thanks a lot! on all counts!