MESA
Describe your Shopify workflow. MESA builds it.
497 followers
Describe your Shopify workflow. MESA builds it.
497 followers
For Shopify merchants buried in repetitive store operations, MESA turns plain-English requests into automations that work across their existing tools. Unlike more DIY automation platforms, MESA is built for teams that want outcomes, not workflow complexity. Describe what you need, and MESA helps automate the busywork behind orders, inventory, fulfillment, and customer support.
Just two weeks ago, an acquaintance told me that Shopify is not adapted for AI, and therefore AI is not affecting his Shopify development business :) I was actually surprised that Shopify is behind in this area.
Interesting - Is Shopify itself preparing any AI solutions so that basic features can be customized out of the box?
MESA
@natalia_iankovych Tell your acquaintance to take another look! 😄 Shopify has actually been moving fast on AI.
Sidekick is their native assistant, and they've been building AI into the admin in various places. But where things get interesting is connecting Shopify to the rest of your tech stack, which is exactly where MESA comes in.
As a CS manager, it's really easy to let the most dramatic support ticket of the week convince you it's the most important one. I've been guilty of it. I use MESA to automatically deliver weekly trend reports to my inbox every Friday. I now get the data that tells me what's actually happening, not just what gave the team an adrenaline spike on Tuesday, and I don't have to read each ticket manually to be sure my gut is right. This gets us better documentation, smarter product feedback, and week-over-week visibility into what's still a problem and what we actually fixed.
MESA
@annette_powell oh wow! That sounds like a total shift in how you would otherwise have to get those unbiased insights. Would be interesting to measure that in "time saved" or "velocity increase" somehow.
Thanks so much for supporting us!
solid concept but curious how it handles edge cases. shopify automation often breaks when you need it most
MESA
@novamaker01 Fair skepticism. Edge cases are where most automation tools earn or lose your trust.
MESA is built for exactly this. The builder provides real-time failure alerts so you're not discovering issues hours later. And, the workflow's activity page shows exactly where a task failed. You can even replay any failed task once a downstream issue is resolved.
MESA
Hey Product Hunt 👋
I’m Darryl, one of the developers working on MESA.
A lot of my work has been focused on the technical side of automation: building integrations, handling edge cases, and making workflows reliable enough that merchants can actually trust them in production. One thing I’ve realized working on MESA is that most automation problems are not actually “hard” problems. They’re usually a bunch of annoying small problems stacked together:
APIs with weird limitations
Data formatting issues
Inventory syncing across platforms
Webhooks that fail silently
Systems that were never designed to talk to each other
That’s the stuff we spend a lot of time solving behind the scenes, so merchants do not have to.
One thing I’m especially excited about is Yedric, our AI workflow assistant. Instead of spending hours wiring together triggers, filters, and mappings, you can describe what you want in plain English and get a working workflow surprisingly fast.
As someone who has worked on automation tooling for years, it’s honestly pretty cool seeing non-technical users build workflows that previously would have required developer help.
If anyone has technical questions about integrations, APIs, Shopify automation, inventory syncing, AI workflows, or weird edge cases, feel free to ask. 🙂
Lancepilot
MESA
@odeth_negapatan1 Thank you! We found Approvals is a tool that helps merchants build trust with AI tools. For most, the end goal is autopilot, but inserting a human to review is great at revealing edge cases and data anomalies.
MESA
@odeth_negapatan1 Human approvals are also a really effective way to bridge the best of both human and computer intelligence.
We use this internally in one of our workflows that matches customers with integration partners. The intake, data management, and introductions are all automated, but the actual matchmaking step is handled by someone on
our team who deeply knows our partners, their strengths, and what kinds of projects they're best suited for.
The automation handles coordination and scale while humans are responsible for the judgment.
I've been using MESA's integrations with Help Scout and Asana to track and identify trends based on Help Scout tags, which saves a ton of time compared to Help Scout's native tracking and tag filtering. It's a lot easier to update documentation knowing I have all of the relevant conversations streamlined to my Asana projects 🙌
MESA
@j_s_pad Being able to fill the gaps in your everyday tools really helps you work at a different pace. Appreciate the support :)
MESA
'Sup Product Hunters! 👋
I’m Shannon, Launch Manager at MESA. I’ve had the chance to help a lot of merchants get started with automation, and one of my favorite things to share lately is how to use our AI assistant, Yedric, to create reports and insights that are delivered to your email daily, weekly, or whatever your jam is.
And once you're in, we're right there with you. From a 30-minute screenshare session with me, to chat and email support (and our glorious yeti), we’ll help you get automating quickly.
Got questions about getting started? Feel free to drop them here!