ListenUp!

Name: ListenUp!
Rating: 5.0 (1 reviews)

🧲 Centralize feedback. 🪄 Understand with real AI

5.0•1 review•

297 followers

🧲 Centralize feedback. 🪄 Understand with real AI

5.0•1 review•

297 followers

•

•

Record user interviews without having weird bots join your calls (works on Zoom, Teams & Meet). Centralize all recordings with top notch AI transcription and custom AI summaries. Share everything with your team.

Meeting Recorder for Product Teams gallery image

Free Options

Launch tags:Customer Success•User Experience

Launch Team / Built With

ListenUp!

Maker

📌

Hello everyone! 👋 6 months ago, I quit my Head of Product role to go all in and build ListenUp! I was leading the product team at lemlist, a bootstrapped SaaS doing $22M in ARR with 99% of its revenue coming from product-led growth (PLG). A strong product culture and a dream for a lot of product teams - it was for me. But one thing drove me nuts during my 3 years at lemlist: product discovery. It was so time-consuming. We were constantly overwhelmed by feedback: from users, from support, from sales, from C-level, from partners... We manually transcribed our user calls (and half the time, the audio didn’t record at all). We were fighting between spending time delivering features and talking to users. We had no clue how many users reported the same problems. That’s only the tip of the iceberg - a nightmare 😅 I met with close to 100 Founders, CPOs, Heads of Products and Product managers to see how they managed that. The short answer: they didn’t. So, I took a crazy bet: fixing product discovery. The first block of product discovery is user interviews. So in the past few months, we’ve focused on building the user interview process I dreamed of having. 1. A seamless meeting recorder The video and audio of your calls are recorded at the source. This means, you can safely use headphones, the audio will be recorded. No bot joins the call - it’s just annoying, awkward and users don’t feel comfortable, so they don’t say the full story. 2. An automated flow Each meeting recording is automatically transcripted with one of the best AI transcriptions and added to your ListenUp! Inbox. From there, you can access AI summaries and share the recording with your team. 3. A knowledge base of your users From the inbox, you can highlight the transcript to create user insights. Then, in the “insights” tab, you can create patterns to identify the next problems you should focus on next. All insights and patterns can be embedded in your favorite product delivery tool to have everything in one place. (Notion PRDs, Linear issues, Figma files ..) Ready to give it a try? Get the chrome extension now: https://www.listenup.ai/meeting-... Happy discovery ✌️ Robin Labrot Founder @ListenUp!

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2yr ago

ListenUp!

Maker

@listenup @shivam_tiwari24 thanks Shivam!

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2yr ago

Superthread

@listenup @robinlabrot Congrats on the launch.

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2yr ago

No recording bots on the call? That's game-changing, it's always super awkward when people see a bot joining: you have to explain why, they surely don't behave the same way, etc. If it can skip that part of the call, it's great!

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2yr ago

ListenUp!

Maker

@thecheatsheetguy Yes exactly!

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2yr ago

Timer4Life

I do like the story behind your product. Have you tried to measure how much time it can save you per week?

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2yr ago

ListenUp!

Maker

@anastasiia_stepko not yet! It depends, but let's say you do 5 interviews a week If you transcribe manually = 5 x 1h x 2 (always take twice as much time) = 10h If you add your own insights (copy / paste) and summary of the interview manually = around 15 hours saved? :)

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2yr ago

Build Check

Hehe I still remember some internal fight about what we decided on our product team meetings. Recording and getting a transcription of this is super important. Happy to see you helping on that! All the best

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2yr ago

ListenUp!

Maker

@german_merlo1 thanks German :)

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2yr ago

ListenUp!

Maker

@german_merlo1 thanks !

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2yr ago

Marlee

Looking forward to giving this a try - bots popping up in user interviews is definitely awkward. Where are the insights shared within a team? Different tagging systems across PMs makes sharing insights on the same research project a hassle - I'd love to see how you collate feedback within the ListenUp interface!

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2yr ago

ListenUp!

Maker

@bethany_cutmore_scott Yes! Regarding tagging, we have an AI feature that will always check and understand what you highlighted, compare it to all the existing insights and which tags they use, and then prompt you or your teammate to re-use the existing tags We try to keep the tool as simple as possible, but this is one key feature we think is a must :) Because the issue with tagging .. is that everyone creates new tags all the time 😂 Let me know if you need any help / 15min onboarding ✌️

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2yr ago

Marlee

@robinlabrot sounds great! I'll have a poke around then will reach out if I need any help!

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2yr ago

Marlee

and yes this is so necessary! We always end up with SO MANY TAGS 🤯

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2yr ago

Congratulations on the launch 👏 Great tool! And the best part is automatic transcription. I don't know if any other tools does this as well but still it's a lifesaver feature 😅

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2yr ago

ListenUp!

Maker

@upasanasharma thanks Upasana :)

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2yr ago

ListenUp!

Maker

@upasanasharma automatic transcription + custom vocabulary makes the difference ;)

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2yr ago

I really love how the script is formed like a SMS conversation. It's so much easier to read and figure out who's saying what. Really great work here! 👏👏👏

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2yr ago

ListenUp!

Maker

@trent_kennelly thanks a lot Trent! :)

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2yr ago

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5.0

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