Can you get responsive help from Loops when issues occur?

Yes. Support responds quickly, including weekends, and resolves reported issues within about an hour.

How does Loops ensure high email deliverability for campaigns?

Loops improves deliverability by enforcing accurate DNS setup (SPF, DKIM, and related sending records), helping customers maintain proper sender reputation, and adjusting send volumes based on performance signals.

Loops

Email for modern SaaS

4.9•127 reviews•

2.5K followers

Email for modern SaaS

4.9•127 reviews•

2.5K followers

Visit website

Email marketing

•

Marketing automation platforms

A better way to send marketing and transactional email.

Have a question about Loops? Ask it here and get a real answer.

Universal-3 Pro by AssemblyAI — Speech-to-text that finally understands context

Speech-to-text that finally understands context

Promoted

Runner Up • Marketing & Sales Product of the Year

More recipients →

Loops Launches

Bounce Doctor Make sure your emails hit the primary inbox

Launched on February 1st, 2024

Loops Email made easy

Launched on September 6th, 2023

Loops Cereal Dig into a box of Loops

Launched on July 6th, 2022

Email to Billboard Get your startup on a billboard in Times Square, for free

Launched on March 7th, 2022

Do you use Loops?

Frequently asked questions about Loops

Q: Can you get responsive help from Loops when issues occur?
3mo ago•Features
Yes. Support responds quickly, including weekends, and resolves reported issues within about an hour.
Source: review
Q: How does Loops ensure high email deliverability for campaigns?
3mo ago•Email deliverability
Loops improves deliverability by enforcing accurate DNS setup (SPF, DKIM, and related sending records), helping customers maintain proper sender reputation, and adjusting send volumes based on performance signals.
Maker
from
Loops
Source: comment on launch

4.9

Based on 127 reviews

Review Loops?

Reviews praise Loops for its clean, intuitive UI, fast setup, and reliable deliverability, with many teams consolidating marketing and transactional emails in one place. Makers of

Creatify

Graphy

, and

Subframe

highlight simplicity, polished workflows, and responsive support. Users cite straightforward automation, solid templates, and developer-friendly APIs; several report smooth migrations from legacy tools. Critiques note limited advanced logic and occasional editor quirks, but most value the focus on essentials, fair pricing, and hands-on help from the founders.

+124

Summarized with AI

Pros

simplicity (30)

marketing email support (22)

user-friendly interface (22)

transactional email support (19)

automation features (14)

fast setup (13)

developer friendly (12)

clean UX (11)

responsive support (6)

integration with third-party services (5)

Cons

focus on SaaS companies (3)

Pros

Cons

Reviews

All Reviews

Most Informative

•4 reviews

What's great

simplicity (30)developer friendly (12)transactional email support (19)

I use Loops primarily to send transactional emails to my customers. Incredibly easy to set up, good developer tools (I connect seamlessly using n8n), reliable service and generous free tier for early stage start-ups. Customer service support on a Sunday - I'm impressed. Highly recommended!

vs Alternatives

Resend

Simpler to set up

Is support responsive and helpful when issues arise?

Yes - I got support on a Sunday when I hit a bug. Fixed within an hour!

Is pricing competitive for startups and growth stages?

Yes - very!

Ratings

Ease of use

Reliability

Value for money

Customization

Report

99 views4mo ago

•2 reviews

What's great

user-friendly interface (22)clean UX (11)

Loops has a polished interface that makes email infrastructure setup intuitive.

What needs improvement

customer service (1)focus on SaaS companies (3)

After half a dozen outreach attempts requesting a collaborative Zoom call to explore enterprise deployment, we were declined and told our B2B logistics platform violated terms of service for 'restricted industries.' This assumption was entirely inaccurate—we operate a standard freight claims SaaS for brokers and shippers.

Actionable feedback:

Publish (more clearly) restricted industries list before onboarding
Offer discovery calls to prevent misclassification
Improve response times during evaluation (days/weeks of slow back-and-forth adds friction)

Great product for its target market, but the vetting process needs a service-level mindset. When eligibility is unclear, a 15-minute call prevents wasted cycles on both sides.

Report

79 views4mo ago

•1 review

Tried it, to me it just scratches the surface of what I would want from an email marketing provider. The UI/UX is a bit buggy, especially in the editor. There's no undo command so if you delete something by mistake it's just gone. There are no API client packages available, so you have to make HTTP requests for the API. The overall UI is simplistic, a bit overly so in some places, but is nice in contrast to many other providers which feel overwhelming to use. Overall it just doesn't feel as intuitive or useful as most of the other competitors in this space. It seems to just do the basics, which isn't necessarily bad... But it feels a bit flat compared to all the hype built up around this launch.

What's great

simplicity (30)

What needs improvement

buggy UI/UX (1)lack of undo command (1)no API client packages (1)

Report

12 views2yr ago

Loops

Thanks Conner! I love this kind of review. There is an undo state, but it could be better especially as the editor improves. Yep, we plan to add API packages soon. Not much I can do about the hype, but really appreciate you trying it out and sharing your thoughts. Give us another go in a few months and see if we've improved, I bet we have :)

Report

2yr ago

•4 reviews

What's great

simplicity (30)developer friendly (12)transactional email support (19)

vs Alternatives

Resend

Simpler to set up

Is support responsive and helpful when issues arise?

Yes - I got support on a Sunday when I hit a bug. Fixed within an hour!

Is pricing competitive for startups and growth stages?

Yes - very!

Ratings

Ease of use

Reliability

Value for money

Customization

Report

99 views4mo ago

•2 reviews

What's great

user-friendly interface (22)clean UX (11)

Loops has a polished interface that makes email infrastructure setup intuitive.

What needs improvement

customer service (1)focus on SaaS companies (3)

Actionable feedback:

Publish (more clearly) restricted industries list before onboarding
Offer discovery calls to prevent misclassification
Improve response times during evaluation (days/weeks of slow back-and-forth adds friction)

Great product for its target market, but the vetting process needs a service-level mindset. When eligibility is unclear, a 15-minute call prevents wasted cycles on both sides.

Report

79 views4mo ago

•1 review

What's great

simplicity (30)

What needs improvement

buggy UI/UX (1)lack of undo command (1)no API client packages (1)

Report

12 views2yr ago

Loops

Report

2yr ago