Reviewers mostly see lemlist as a strong tool for personalized outbound: they praise dynamic personalization, clear tracking, CRM connections, and multi-step outreach that mixes email with LinkedIn. Several say it is easy to get campaigns running and useful for automating prospecting, though some note setup can still be tricky and interface changes can be hard to follow. The main recurring drawbacks are cost, messiness at scale, and the need for solid targeting. One sharply negative review disputes the quality of promised verified leads and refund handling.

+18

Summarized with AI

Pros

easy to use (8)

sales automation (4)

cross-channel sequences (3)

campaign creation (2)

customer support (2)

personalized email outreach (2)

Cons

interface updates (2)

Pros

Cons

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Reviews

All Reviews

Most Informative

Founder Reviews (11)

Other Reviews (10)

•2 reviews

What's great

Solid for personalized outbound

Lemlist makes it easy to send outreach that actually feels human (custom images, multi-channel, etc.), which helps with replies.

What needs improvement

Downside: can get pricey and a bit messy at scale. The user still need good targeting.

Good pick if you care more about quality than volume

Ratings

Ease of use

Reliability

Value for money

Customization

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64 views4mo ago

•4 reviews

Cold emails used to feel like shouting into a void—until I tried lemlist. The personalization is what makes it hit different: I can drop a prospect’s company project name into the email or add a dynamic image of their logo, and replies shot up. The tracking’s also clutch— I see exactly who opened, clicked, or ghosted, so I tweak messages fast. It hooks up to my CRM seamlessly, too. No fancy training needed, either— I got my first campaign running in 20 minutes. Way better than generic email blasts that get deleted instantly!

What's great

easy to use (8)easy setup (1)CRM integration (1)campaign creation (2)personalized email outreach (2)sales automation (4)image and video embedding (1)

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120 views11mo ago

•1 review

I don't know what these reviews on this page are talking about. I was told I would get VERIFIED Leads and this never happened. All of the Leads they sent me were INvestors that wanted OFF Market properties. I never got any further than that or never was able to connect with the leads they sent me. To get my money refunded like they guaranteed me was a joke. They always wanted me to give them one more try. To date, I just want my money back so I can move on.

What needs improvement

lead verification issues (1)

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78 views2yr ago

•10 reviews

The first time I used Lemlist was back in 2017. I'd been cold emailing for years, but Lemlist made it MUCH easier than anything else I'd tried. The interface is super clear and simple, and their customer service is top-notch.

What's great

easy to use (8)customer support (2)

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32 views3yr ago

•13 reviews

I used it for a client before, it's easy to use but the configuration still is a little bit difficult, but we get there! Combining Linkedin and e-mail approaches is really working.

What's great

easy to use (8)cross-channel sequences (3)

What needs improvement

configuration complexity (1)

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14 views2yr ago

•5 reviews

Excellent cold mail software. Very useful for automating prospecting. However, I find the various updates to the interface sometimes difficult to understand and master.

What's great

sales automation (4)

What needs improvement

interface updates (2)

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16 views1yr ago

•6 reviews

Excellent cold mail software. Very useful for automating prospecting. However, I find the various updates to the interface sometimes difficult to understand and master.