Reviews on Kyte are sharply mixed. Positive users, especially in the Bay Area and Portland, say home delivery and pickup can be smooth, on time, and cheaper or easier than traditional rentals, with clean, newer cars and clear handoffs. But the negative reviews are specific and serious: last-minute cancellations from overbooking, poor customer service, weak follow-up on lost items, broken ID verification, buggy app and website flows, late pickup and drop-off, high deposits, and concerns that some cars are not cleaned well between renters.
@david_cl Thanks for sharing your experience in Eastern Europe! I had a similar experience but wanted to add about car rental in Lviv - it was a real find during my trip to Ukraine. They offer a service that's similar to Kyte's philosophy in many ways - minimal paperwork and maximum convenience. Although they don't deliver cars to your door, the process was surprisingly simple and quick - diverse car fleet, flexible conditions, and the ability to pick up/return the car at convenient points throughout the city. If anyone is planning a trip to Ukraine, especially Lviv, I highly recommend checking out this service!