Horrible customer service. The worst I've ever experienced. The website and app don't work. They take a higher deposit then any other rental company. The surfers who drop off and pick up the cars are never on time. It is not a cost savings from other companies, nor is it more convenient. I don't understand the value-add of this company.
What needs improvement
poor customer service (5)website and app issues (2)high deposit (1)prompt drop off and pick up (1)
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