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Inquio
See what your bot is getting wrong
76 followers
See what your bot is getting wrong
76 followers
Most chatbot analytics tell you how many conversations happened. Bot Report Card tells you what actually went wrong. Upload your chatbot conversations and get an AI-powered audit that uncovers hidden issues, hallucinations, customer frustration, missed sales opportunities, and risky responses. Every finding is backed by real conversations and includes practical recommendations, so you know exactly what to fix first.
Inquio
Hardest part for us was that the worst answers never look like failures. Frustration and risky responses at least leave a trace someone can complain about. The plausible and slightly wrong ones don't, the person just fixes it themselves and your quality metrics stay green. If your audit can flag those I think that's the whole product, and the rest is table stakes.
Inquio
@asadmalik901 Exactly. That’s one of the biggest problems we’re trying to solve.
The dangerous conversations are often not the ones where the bot clearly fails—they’re the ones where the answer sounds right but is subtly wrong, and the customer quietly works around it.
That’s why we analyze the actual conversation in context, rather than relying only on explicit complaints or predefined failure categories.
We’re still working on making this detection as reliable as possible, so this is a great area for us to keep improving. Thanks for putting it so clearly!
@inquio The thing I'd want before trusting it is your false positive rate on a hand labelled set. Subtly wrong answers are exactly where an LLM judge is confident and still wrong, so a grader that catches them is a real claim, not a feature. Publish that number, even if it's ugly, and I'd take this a lot more seriously than any accuracy line in the copy.